Skip to main content
Participant
June 28, 2021
Question

What XD Alert Disconnected?

  • June 28, 2021
  • 1 reply
  • 756 views

What XD Alert Disconnected?


I open 2 file XD but somefile alert disconected and somefile don't alert .

file disconnected don't save history about 25/6/21 then now.

I cann't connect to update work with the teams.

 

what to do?

 

    This topic has been closed for replies.

    1 reply

    italosan
    Community Expert
    Community Expert
    June 28, 2021

    Hi, what version of Adobe XD are you using? Have you tried logging out and back into your Adobe account?

    Participant
    July 2, 2021

    Adobe XD version 41.1.12.9

    I tried logging out and Uninstall Adobe XD but I found the same problem is disconnected.

     

    italosan
    Community Expert
    Community Expert
    July 2, 2021

    Thanks for your reply. Have you checked if there are any updates available for the Creative Cloud app?