XD导入AE问题

New Here ,
Aug 19, 2021 Aug 19, 2021

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最新版的XD文件导入不了AE了,提示说资源出现问题

5EC8_0-1629357432982.png

 

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correct answers 2 Correct answers

Adobe Community Professional , Aug 19, 2021 Aug 19, 2021
Hi, are both software updated to the latest version? Does this problem occur with all files or only with a specific file?

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Adobe Employee , Aug 19, 2021 Aug 19, 2021
Hi there, We're so sorry to hear about the trouble. Please share a few more details like: The version of XD and OS. Is this happening with specific file or multiple files? Please try moving the SVG file to your desktop and then try importing it from there. Regards Rishabh

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Adobe Community Professional ,
Aug 19, 2021 Aug 19, 2021

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Hi, are both software updated to the latest version? Does this problem occur with all files or only with a specific file?

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Adobe Employee ,
Aug 19, 2021 Aug 19, 2021

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Hi there,

 

We're so sorry to hear about the trouble. Please share a few more details like:

 

  1. The version of XD and OS.
  2. Is this happening with specific file or multiple files?
  3. Please try moving the SVG file to your desktop and then try importing it from there.

 

Regards

Rishabh

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New Here ,
Aug 19, 2021 Aug 19, 2021

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谢谢,已解决,是软件版本问题

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New Here ,
Jan 10, 2022 Jan 10, 2022

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您好、我想问一下是XD版本问题还是AE版本问题呢、我和您遇到一样的情况,能分享一下是如何解决这个问题的吗?

 

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Adobe Employee ,
Jan 12, 2022 Jan 12, 2022

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LATEST

Hi xin5CBF,

 

We are sorry to hear you're experiencing the similar issue. Please ensure that both XD and AE are of the latest version. You can check for updates here.

 

Please also ensure that your operating system also doesn't have any pending updates.

 

Let us know if you still face issues. We'll be happy to help.

 

Thanks,

Harshika

 

 

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