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JessLevy
JessLevy
Known Participant
March 19, 2021
Question

Xd constantly crashes

  • March 19, 2021
  • 1 reply
  • 653 views

XD is constantly crashing it is the most frustrating thing ever, not only does the app have minimal functionality compared to others but it crashes half the time, its literally everyday and many times during the day

      This topic has been closed for replies.

      1 reply

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      March 19, 2021

      Hi there,

       

      We're so sorry to hear about the trouble. Please share a few more details like:

       

      1. The version of XD and OS.
      2. Is it crashing while working on a specific file or multiple files?
      3. Does it crash on a local file or cloud file or both?
      4. Is there any specific action that leads to crashing or it's crashing randomly?

       

      We're here to help, just need more information.

       

      Regards

      Rishabh

      JessLevy
      JessLevyAuthor
      Known Participant
      March 29, 2021

      Hi

       

      I still have not received any further help and this is very concerning.

       

      I am very unhappy with this.

      Rishabh_Tiwari
      Rishabh_Tiwari
      Legend
      April 5, 2021

      I have sent you everything yet I have had no reply for days yet again. This is getting insanely frustrating


      Sorry for the delay in response, Jess. I have logged the bug and I will update this discussion as soon as I hear from the team. Meanwhile, I'd request you to update XD to the latest version which is 38.1 and let us know if that helps.

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