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I'm experimenting continuos app crashes when I perform a zoom in followed by a zoom out action.
Graphic drivers and os updated
XD update to v.41.1.12
Issue detected on a Dell XPS 9500 with Win 10 21H1 and Nvidia 471.11 drivers
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Hi, do these crashes occur on all files or while working on a specific file? Also tried doing a fresh install of Adobe XD? You could use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files.
Uninstalled all the cloud app with Cleaner Tool and perform a fresh installation.
The issue reamain.
Hi, thanks for your reply. Would you mind doing a fresh install of the graphics drivers? I know they are up to date already, but just for extra security
Clean installation for NVIDIA drivers and update XD to the new version.
It seems that the issu is fixed.
I will open a new thread if the problem occuors again
Sure, if you need any help in the future please contact us 🙂
Hi Harshika, thank you very much for the compliment. It is a pleasure to help all the forum members 🙂