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XD file missing

New Here ,
Jan 25, 2021 Jan 25, 2021

I was working in XD when my computer froze and I was forced to do a reboot. This almost never happens, but I decided to turn on my screen saver for once and MacOS froze at the password login.

 

Anyway - I rebooted, and cannot find my XD file in the Finder fold I had it saved in, nor is it previewed in the recents area of the XD launch window.

 

HOWEVER, I was about to see the file as a recent if I long clicked on the XD dock icon. When I click it, nothing happens.

 

Another thing to note, when I logged back in it said my Adobe subscription wasn't connecting. I've been using the free XD version (unsure when it became paid), even through today until I logged back in and it asked me to update, so I subscribed.

 

Has the happened to anyone? Unsure of where to go from here...

 

Thanks,

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Adobe Employee ,
Jan 26, 2021 Jan 26, 2021
LATEST

Hi Danny,

 

Sorry to hear about the trouble. Could you please check at this location ~/Library/Application Support/Adobe/Adobe XD and let us know if you were able to find the file there? 

 

Regards

Rishabh

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