Copy link to clipboard
Copied
My XD document disappeared after I restarted my computer. I can't locate the doc anywhere, the frustrating part is that I was very conscious about saving as I was working on my project. I have no idea where it is, any tips of what to do would be helpful, i've been working on this for weeks. The weird part is that if I click onth XD app icon on my dock , I can see it there, but it doens't open when I click on it. I tried to log out and log back in and that didn't help, some adobe dude suggested this:
But how in the hell do I close coresync? I turned it off and on in my System Preference and I wasnt sure about how to do the same in Activity Monitor, super sketch.
Any tips help, I am going to cancel this subscription if I don't get this doc back, not reliable, waste of time trying to figure this out, I should of stuck to Figma and or Miro (which are usually my go-tos) but wanted to learn/explore XD and this is what I get for doing that. Adobe just keeps disappoing.
Thanks Ya'll!
Copy link to clipboard
Copied
Hi juan_segura,
you have tried to check also on assets.adobe.com?
Copy link to clipboard
Copied
I did! it's not there... I didn't do anything but restart my computer. I see the document on the fly out menu of the XD app on my Dock and it's there but it won't open. I treid restarting, loggging in and logging out, installing and uninstalling. I saw there was some employee that mentioned to do something on the Activity Monitor, but his directions were not detailed and too high level and i don't feel comfortable messing with it. I'm so disappointed at this program, I was using it to explore as a possible tool for our team, but after this experience I think we're going to stick to our reliable tools we currently use for UX.