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cdugas
Participant
July 10, 2020
Answered

XD free trial download issues

  • July 10, 2020
  • 1 reply
  • 505 views

Hi,

 

I'm having issues downloading the free trial of XD on my iMac Desktop. Is it possible to download XD on a mac OS 10.8 mountain lion?

Everytime I try it says that my system is out of date.

I would really appreciate any help, thanks!

 

 

    This topic has been closed for replies.
    Correct answer Rishabh_Tiwari

    Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

    1 reply

    Rishabh_Tiwari
    Rishabh_Tiwari
    Legend
    July 10, 2020

    Hi there,

     

    Thanks for reaching out. I understand that this could be a piece of sad news for you as Adobe XD is compatible with macOS 10.13 or later. For more information you can refer to this article: https://helpx.adobe.com/xd/system-requirements.html#:~:text=To%20install%20and%20use%20Adobe,(v14393)%20or%20macOS%2010.11.

     

    Feel free to reach out, if you have any other question or issues, we'll be happy to assist.

     

    Regards

    Rishabh

      C
      cdugasAuthor
      Participant
      July 10, 2020

      Hi Rishabh,

       

      thanks for your reply, is there any way to update my system without having to invest in a new computer?

       

      Rishabh_Tiwari
      Rishabh_TiwariCorrect answer
      Legend
      July 15, 2020

      Sorry for the delay in response. I may not be the right person to confirm that, you can check with the Apple team to see if your machine hardware supports OS upgrade. They are the right people who can confirm that.

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