XD is disconnecting me from my internet

New Here ,
Sep 09, 2022 Sep 09, 2022

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I've seen a previous thread about this but no recent updates.

I'm on a Macbook Pro running Monterey with a hard wired connection via a VVB dongle.

Everytime I open XD, it disconnects the hard wired connection. It's driving me crazy.

Doesn't have with any other programmes. Please help!

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi @Dan26035225kkdi

 

Thank you for reaching out. I think I have seen this one before. Can you try to use Wi-Fi and check if that works? 

Let me check with the product team to see if there is any update on this bug. 

 

Thanks,

Atul_Saini

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New Here ,
Sep 12, 2022 Sep 12, 2022

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Wifi works but in the office block we don't have great wifi so I have to used a wired connection.

I also need to use XD everyday so this is really impacting me.

Any update?

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