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williamh18298658
Participant
November 13, 2018
Answered

XD is preventing my Illustrator files opening in illustrator - fix?

  • November 13, 2018
  • 1 reply
  • 354 views

After downloading Xd all my Ai files suddenly changed from having an illustrator icon to an Xd icon and now will not open in illustrator! It will not even allow me to 'Open with' and then select Illustrator, I have to go into Illustrator and open the file from inside the application which is extremely annoying when, like me you are working with hundreds of different files.

This topic has been closed for replies.
Correct answer williamh18298658

Hey, thanks for replying. I was on a fresh install for all apps so updating was not possible. I did however work out that its installing Illustrator before Xd that caused the problem. Installing Illustrator after Xd seemed to solve the issue.

Thanks again.

1 reply

Preran
Preran
Legend
November 13, 2018

Can you try updating to the latest version of Illustrator (assuming you are not on it), if possible? I remember one of the users being able to solve this issue through this workaround solution. Let us know how it went.

This issue has been fixed internally and should most probably make it to the next update.

Thanks,

Preran

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williamh18298658AuthorCorrect answer
Participant
November 14, 2018

Hey, thanks for replying. I was on a fresh install for all apps so updating was not possible. I did however work out that its installing Illustrator before Xd that caused the problem. Installing Illustrator after Xd seemed to solve the issue.

Thanks again.

Preran
Preran
Legend
November 14, 2018

Thank you for letting us know. This should help other users with this issue until we see the fix in the next update.

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