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Clever_Raindrop5C69
Clever_Raindrop5C69
Participant
March 13, 2020
Answered

XD March Update is not working on Windows 10

  • March 13, 2020
  • 4 replies
  • 1858 views

Dear Adobe Team,

On 09-03-2020 Adobe XD released their update,
That are as follows,
1. Audio Playback
2. Anchor links
3. Shortcut for resizing area text to fit content
4. Multiple actions on a Tap trigger
5. Share To

 

My "Windows" laptop and Adobe XD is update but these feature is not working.

This topic has been closed for replies.
Correct answer stheo

Hello Rishabh and thanks for your quick reply.  I ended up uninstalling Adobe XD and then reinstalling it using Adobe CC and it loaded the newest version (28.7).   Have a blessed day.  - Steve

4 replies

stheo
stheo
Participant
April 28, 2020

I have the same issue.  I am on a mac running win 10.  Adobe XD version 27.2.12.  Creative Cloud says I am running the latest but it's not 28.1.12 as Kenneth indicated.  Is this update availalbe for my set up?  REALLY want to use that Anchor Link feature for a project I am working on currently.  Thanks for any advice you can lend!

Rishabh_Tiwari
Rishabh_Tiwari
Legend
April 29, 2020

Hi there,

 

Thanks for reaching out. The current version of the Adobe XD app is 28.7. Could you please launch Adobe Creative Cloud App and then look for Adobe XD in the app list and check if it says "open" or "update". If it shows an update, please update the app, and if it shows open and the version is not 28.7, I'd request you to uninstall the software using The Adobe Creative Cloud Cleaner Tool and install the application again. You can also refer to the below article for more information on how to update the app: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html#Autoupdate

 

Let us know if this helps, or if you need any further assistance.

 

Regards

Rishabh

 

 

    stheo
    stheoCorrect answer
    Participant
    April 29, 2020

    Hello Rishabh and thanks for your quick reply.  I ended up uninstalling Adobe XD and then reinstalling it using Adobe CC and it loaded the newest version (28.7).   Have a blessed day.  - Steve

      Preran
      Community Manager
      PreranCommunity Manager
      Community Manager
      March 20, 2020

      Did the solutions provided help, or do you need more assistance? 

        italosan
        Community Expert
        italosanCommunity Expert
        Community Expert
        March 13, 2020

        Hi, try to uninstall and install Adobe XD again. I recommend you to use Creative Cloud Cleaner Tool to uninstall the software and eliminate any corrupt files.

          K
          Community Expert
          Kenneth KawamotoCommunity Expert
          Community Expert
          March 13, 2020

          What's the version number? The current one is 28.1.12

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