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XD preview turns dark in mobile developer view

New Here ,
Jun 07, 2019 Jun 07, 2019

Hi, I am sharing a link for the developer view but the screen turns dark when I click on the artboards.

Screenshot: http://prntscr.com/nyrpqx

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Adobe Employee ,
Jun 07, 2019 Jun 07, 2019

Hi RahulDesigns,

This is a strange behavior, could you please share the version of Adobe XD which you are using at the moment along with the OS build? I would also recommend you to change the browser and see if that works.

Thanks,

Atul_Saini

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New Here ,
Jun 11, 2019 Jun 11, 2019

Hey Atul,

Tried Mozilla but the problem still exists.

My xd version is 19.2.22 and OS is window 10 17763.503

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Community Expert ,
Jun 08, 2019 Jun 08, 2019

Hi, by chance does this problem only occur with this project or even with others?

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New Here ,
Jun 11, 2019 Jun 11, 2019

Even with others

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Community Expert ,
Jun 13, 2019 Jun 13, 2019

Have you also tried uninstalling and installing Adobe XD again?

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New Here ,
Jun 14, 2019 Jun 14, 2019

Thank you for the response. Will that help? since the problem is online preview. Offline works well.

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Adobe Employee ,
Jun 17, 2019 Jun 17, 2019
LATEST

Can you take a screenshot of the offline and online previews and share them here? We will do our best to help. In the link that you shared earlier, I see only one screenshot.

Thanks,

Preran

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