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XD previous version

New Here ,
Mar 09, 2020 Mar 09, 2020

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HELP ! 🙏 I can't download XD version 27.2.12 on my mac and I can't find out how to download a previous version. Could someone help me?

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correct answers 1 Correct answer

Engaged , Mar 09, 2020 Mar 09, 2020
Hello! You can click in the "..." button in the XD card in Creative Cloud. There will be an option "other versions". You can install older versions from there.

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Engaged ,
Mar 09, 2020 Mar 09, 2020

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Hello! You can click in the "..." button in the XD card in Creative Cloud. There will be an option "other versions". You can install older versions from there.Capturar.PNG

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New Here ,
Dec 18, 2020 Dec 18, 2020

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This button [...] is not present to me, just a message saying that XD isn't compatible with my MAC OS (10.13.6). How can I download the previous compatible one?

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New Here ,
Dec 29, 2020 Dec 29, 2020

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Have you received a response to this yet? I'm in the same boat

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New Here ,
Jan 11, 2021 Jan 11, 2021

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New Here ,
Feb 16, 2021 Feb 16, 2021

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LATEST

Go to SUPPORT

Get into a chat session.

COMPLAIN HARD about the fact that there is an old version that Adobe is REFUSING to allow downloads for.

DO NOT TAKE NO FOR AN ANSWER

Threaten to complain.

I have just spent two hours in a chat session, resulting in their support team remotely logging in and installing previous version.

 

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