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Correct answer Rishabh_Tiwari

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

2 replies

Rishabh_Tiwari
Community Manager
Rishabh_TiwariCommunity ManagerCorrect answer
Community Manager
June 25, 2020

Hi there,

 

Sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of Adobe XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes.
  3. Sign back in on Adobe CC Desktop app and launch XD from there and check if it works.

 

In case if this doesn't help, please share a screenshot of the About XD info page.

 

Regards

Rishabh

 

ammad0321
ammad0321Author
Participating Frequently
June 25, 2020

I need an urgent solution because I m working on app

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