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Although it happened to me before, this time I can't seem to fix it. I reinstalled the softwear, and restarted my computer and still it won't open. the first screen appears, then nothing happens.
Please try to sign in/out and Use the Creative Cloud Cleaner Tool to solve installation issueshttps://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
How you fixed it previously?