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Adobe XD: cannot deploy in Windows 10 1809

New Here ,
Jul 19, 2019

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When I try to run the Adobe XD setup (version 21.0.12.11) in Windows 10 1809, one of two things happen:

If I'm the local admin, it installs fine, but only for that user.  No powershell window pops up.

If I run it as the System user using psexec or Kace or Altiris, I see a powershell window pop up, but then it ultimately fails.

This seems to be the powershell command, but I think the error is with the 3rd dependency having "a newer version already installed".

C:\Windows\System32\WindowsPowerShell\v1.0\Powershell.exe "Add-ProvisionedAppxPackage -Online -PackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\SparklerApp.appx" -DependencyPackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Framework.1.3.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Runtime.1.4.appx" -SkipLicense"

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Adobe XD: cannot deploy in Windows 10 1809

New Here ,
Jul 19, 2019

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When I try to run the Adobe XD setup (version 21.0.12.11) in Windows 10 1809, one of two things happen:

If I'm the local admin, it installs fine, but only for that user.  No powershell window pops up.

If I run it as the System user using psexec or Kace or Altiris, I see a powershell window pop up, but then it ultimately fails.

This seems to be the powershell command, but I think the error is with the 3rd dependency having "a newer version already installed".

C:\Windows\System32\WindowsPowerShell\v1.0\Powershell.exe "Add-ProvisionedAppxPackage -Online -PackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\SparklerApp.appx" -DependencyPackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Framework.1.3.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Runtime.1.4.appx" -SkipLicense"

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Jul 19, 2019 0
Adobe Community Professional ,
Jul 20, 2019

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Thank you for using Adobe Xd. For quick reply can you share your post as bug on adobexd.uservoice.com

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Jul 20, 2019 1
Preran LATEST
Adobe Employee ,
Jul 22, 2019

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In addition to what Ares said, I suggest getting in touch with our tech support team using this link Contact Customer Care

Thanks,

Preran

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Jul 22, 2019 1