We are sorry for the trouble. We would request you to please generate Crash dumps and Adobe logs and share the XD file with us so that we can escalate and investigate the issue at our end. Once the logs are generated, please upload them to CC or Dropbox and share the URL with us. Please share the version of XD you are using as well.
Let us know if you find it difficult to get logs using the steps mentioned.
We will try other ways to get logs from your machine.