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Adobe XD error whilst saving - Error 49

Community Beginner ,
Jun 17, 2019 Jun 17, 2019

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Hi,

Whenever I try to save my Adobe XD project I get the following error.

There was an error saving the file MockupV7.xd

(Error code: 49)

I am attempting to save the file locally as I usually do and now it's not working.

Any help would be appreciated.

Thanks,

James

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correct answers 1 Correct Answer

Adobe Employee , Sep 12, 2019 Sep 12, 2019
For all of you that are facing this issue, try the solutions in the following order: Ensure that you are on the latest version of the XD app. Try solutions in Issue saving xd files to creative cloud Use File > Save As to save the file locally to your computer. Create a new user profile and try logging into XD from the new user profile Repair Creative Cloud Uninstall the Adobe Creative Cloud desktop application Note: To get in touch with Adobe Support directly use this link Contact Customer Care ...

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Adobe Employee ,
Jun 17, 2019 Jun 17, 2019

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Locking this thread as a duplicate. Error code: 49 can't save file

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Adobe Employee ,
Sep 12, 2019 Sep 12, 2019

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For all of you that are facing this issue, try the solutions in the following order:

 

 

Note: To get in touch with Adobe Support directly use this link Contact Customer Care  Use the chat button to get started.

 

Other solutions that have helped some users:

  1. Rename your cloud files after downloading a copy to your local computer: Will retain local changes but break links to other docs
  2. Clear temp files. You will lose latest changes to your doc and the doc will revert to the last saved version.
    • Quit all adobe related processes
    • Click start type 'run' or an equivalent in your os language
    • Enter %temp%
    • Delete all files in the local/temp folder that shows up
    • Click start type 'run' or an equivalent in your os language
    • Enter 'temp'
    • Delete all files in the temp folder that shows up
    • Reboot + relaunch cc and xd

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