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interesting_magnetism5D81
interesting_magnetism5D81
Participant
August 9, 2020
解決済み

Adobe XD quites and ask to sign in again(Sign in loop)

  • August 9, 2020
  • 返信数 2.
  • 851 ビュー

Great work team. Now previously my XD has been working properly but after updating, it asks me to login and when I put in my details, am logged in but then XD closes it self automatically. When I try to reopen, same procedure. I have now spend days without doing any working because of the problem. Tried to even trouble shoot but same problem. Need some help

 

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このトピックへの返信は締め切られました。
解決に役立った回答 Rishabh_Tiwari

Hi there,

 

We're so sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
  3. Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

 

If this doesn't help, you can also try the suggestion shared here: https://helpx.adobe.com/download-install/kb/cc-sign-in-prompt.html

 

Let us know how it goes, we'll try our best to help you with it.

 

Regards

Rishabh

返信数 2

Rishabh_Tiwari
Rishabh_Tiwari解決！
Legend
August 9, 2020

Hi there,

 

We're so sorry to hear about the trouble. Could you please try the steps shared below:

 

  1. Sign out of XD and Adobe CC Desktop app.
  2. Close CoreSync and all Adobe related processes from Task Manager/Activity Monitor.
  3. Sign back in on Adobe CC Desktop app and launch Adobe XD from there and check again if it works or not.

 

If this doesn't help, you can also try the suggestion shared here: https://helpx.adobe.com/download-install/kb/cc-sign-in-prompt.html

 

Let us know how it goes, we'll try our best to help you with it.

 

Regards

Rishabh

    interesting_magnetism5D81
    interesting_magnetism5D81作成者
    Participant
    August 9, 2020

    ok let me try it. 

     

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