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Adobe XD Share Links are not full screen on desktop

New Here ,
Jul 21, 2020

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Hi, 

 

I am having issues with Adobe XD Share links not providing full-screen views of my web designs. When I activate a link, I now see a white gutter on the left and right, as it is not scaling to view full-screen. It does not matter which "view setting" I use. Also, I have an older link that I did not update from a previous project that worked in full-screen, and once I updated the link it now  has the same issue. 

 

Please advise how to fix this, 

Thanks in advance, 

Stephen

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Product performance, Prototyping

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Adobe XD Share Links are not full screen on desktop

New Here ,
Jul 21, 2020

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Hi, 

 

I am having issues with Adobe XD Share links not providing full-screen views of my web designs. When I activate a link, I now see a white gutter on the left and right, as it is not scaling to view full-screen. It does not matter which "view setting" I use. Also, I have an older link that I did not update from a previous project that worked in full-screen, and once I updated the link it now  has the same issue. 

 

Please advise how to fix this, 

Thanks in advance, 

Stephen

TOPICS
Product performance, Prototyping

Views

43

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Jul 21, 2020 0
Adobe Employee ,
Jul 21, 2020

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Hi Stephen,

 

We are sorry to hear you are facing issues while previewing the XD prototype link. We would like to know if you are using an external monitor? If yes please unplug the external monitor and then try to preview the link. If no, please share the link with us here so that we can check at our end. What is the OS and XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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Jul 21, 2020 0
New Here ,
Jul 28, 2020

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Hi Harshika, 

 

I am using the most recent version of Adobe XD, v 31.1.12 (just updated today to see if there was a change)

I have a desktop that uses Microsoft Windows 10 Pro, build v: 10.0.18363 Build 18363. 

I use 3 Benq monitors that are connected to an Nvidia 1060 graphics card. 

 

To confirm, this is happening now to all projects, not just one!

Here is a project example: https://xd.adobe.com/view/aa6dfea9-0784-4c2b-a723-242278369b07-ff3e/?fullscreen&hints=off

 

Thanks in advance, 

Stephen

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Jul 28, 2020 0