ADOBE XDCC UNABLE TO INSTALL

Hi I'm unable to install Adobe XD CC due to the windows version issue as posted on below

Yet my OS is up to date and not under the version that suggested

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Correct answer Preran

Can you please provide us with the following information?

- Press Windows + R

- Type dxdiag

Screen capture

Click Save All information and share the file with us

Screen capture

Also, please send us the log information through the log collector tool. Log Collector Tool

Upload these files to a shared location, and share the zip file with me. To send a private message, click my picture and use the Message button.

Thanks,

Preran

Correct answer

Community Manager

Can you please provide us with the following information?

- Press Windows + R

- Type dxdiag

Screen capture

Click Save All information and share the file with us

Screen capture

Also, please send us the log information through the log collector tool. Log Collector Tool

Upload these files to a shared location, and share the zip file with me. To send a private message, click my picture and use the Message button.

Thanks,

Preran

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