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Spiro5E3C
Participant
July 28, 2021
Answered

bad request 400 - request header or cookie too large when purchasing Adobe XD

  • July 28, 2021
  • 1 reply
  • 3371 views

Hi,

 

I am trying to purchase Adobe XD. I entered all my details and after choosing my country - Republic of Macedonia, I got a message that the page will refresh and it throw an error: bad request 400 - request header or cookie too large.

 

Now I cannot complete the purchase because everytime I click on the buy now button I get the same error.

 

 

Can someone unstack the purchas eon my account please!

 

    This topic has been closed for replies.
    Correct answer Madhumati chitapur

    Hi there,

     

    This can be a browser issue, not the application. Please try to clear the cache and cookies of the browser. Try to use an alternate browser and check if you still receive the error message.

     

    Let us know if the issue persists.

     

    Thanks,

    Madhumati

    1 reply

    M
    Community Manager
    Madhumati chitapurCommunity ManagerCorrect answer
    Community Manager
    July 28, 2021

    Hi there,

     

    This can be a browser issue, not the application. Please try to clear the cache and cookies of the browser. Try to use an alternate browser and check if you still receive the error message.

     

    Let us know if the issue persists.

     

    Thanks,

    Madhumati

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