can't find all shared files on XD

New Here ,
Jan 18, 2021 Jan 18, 2021

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Files shared/invited by my designer are accessible with direct links but when I click on "your work", it takes me to creative cloud from adobe XD. And all shared files shows as empty. Where can I find all the files that are shared with on Adobe XD.

 

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Adobe Employee ,
Jan 18, 2021 Jan 18, 2021

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Hi Sekhar,

To find all the links shared to you you can follow any of the given steps:

1. Click on Manage links(in welcome screen)> Published> Shared with You

2. In welcome screen you can select Shared with You

3. Creative cloud your work>Cloud document icon> shared you you.

 

Hope it helps. If not you can reply back in this thread.

 

Thanks & Regards,

Jagriti Kashyap

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New Here ,
Jan 19, 2021 Jan 19, 2021

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I tried but it does not work.
I can see the individual projects shared with me at https://xd.adobe.com/view/<<GUID>>/grid/.
But It is empty in the creative cloud - Shared with you under https://assets.adobe.com/shared 

For options 1 & 2, can you give links so that I could try them.

 

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Adobe Employee ,
Jan 21, 2021 Jan 21, 2021

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Hi,

 

Option 1 is https://assets.adobe.com/shared. If you are not able to see anything in this, make sure that the owner have not removed you from the document nor have deleted the document. Also make sure that you have never left the document previously from the invite to document popover. In either case you will not be able to find the document in Shared with You Tab. 

 

I have added a screenshot and video for option 2 and 3 incase you have a doubt in it.

 

If the above mentioned scenario's are not the case for you. Let me know your XD and OS version and also share a video of what you are facing.

 

Regards,

Jagriti Kashyap

 

 

SharedWithYouInXd.pngCCD SWY.gif  

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New Here ,
Jan 21, 2021 Jan 21, 2021

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My designer invited me to view and comment on the published files. I can still access them and can invite additional users as well.

Sekhar5C1F_0-1611257114099.png

But when I click on your work from above screenshot and go to shread files, I see nothing.

Sekhar5C1F_1-1611257255883.png

I have also tried in XD desktop app but no luck.

Sekhar5C1F_2-1611257374937.png

Same in creative Cloud

Sekhar5C1F_3-1611257873547.png

 

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Adobe Employee ,
Jan 21, 2021 Jan 21, 2021

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The screenshot you shared is of a published link(instead of a shared file). Published links which has public (anyone with the link)access  are not displayed in the  https://assets.adobe.com/shared if its not invited through XD and the links are copied and shared with peers. So that may be the reason you are not seeing anything in shared with you tab.

 

In shared with you , we can only find shared files,private links and public links (invited through XD). Plus only shared documents can be seen in creative cloud and xd desktop apps so that won't be the case for us here.

 

If you are using a private link instead of public and still can't see the link in assets web then let us know, we would investigate further.

 

Regards,

Jagriti Kashyap 

 

 

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