Cannot open file"Error 87 this is not a valid XD document"

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i cant open my file, every time i try to open it appears

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Harshika VermaCorrect answer

Community Manager

Hi Arthur,

Sorry to hear you are having trouble opening the file in XD. Would you mind telling us if it's a cloud file or local file? If it's a cloud, please try to open the file from here: https://assets.adobe.com/cloud-documents

If it's a local file, then if possible, please try to open the file on other machine and see if that helps.

We will try our best to help.

Thanks,

Harshika

Harshika Verma

Correct answer

Community Manager

Hi Arthur,

Sorry to hear you are having trouble opening the file in XD. Would you mind telling us if it's a cloud file or local file? If it's a cloud, please try to open the file from here: https://assets.adobe.com/cloud-documents

If it's a local file, then if possible, please try to open the file on other machine and see if that helps.

We will try our best to help.

Thanks,

Harshika

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