Connect to internet to browse plugins in XD.

New Here ,
Dec 03, 2019 Dec 03, 2019

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Herhangi bir eklenti yüklemeye çalıştığımda bu uyarı penceresini görüyorum. Bu sorunu nasıl çözebilirim?

Windows 10

Ekran Alıntısı.PNG

 

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Extensibility, Product performance

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correct answers 1 Correct Answer

New Here , Mar 23, 2020 Mar 23, 2020
All you need to open your adobe xd there you see a button called HELP opent it . the you see sign in so sign in to adobe cloud then close your xd and shutdown your system and Reopen adobe xd and click on plugin button then it will run easily thanks me later   

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Adobe Employee ,
Dec 03, 2019 Dec 03, 2019

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Hi p42s,

 

Thank you for reaching out to us. To install any plugin/add-ons to use in XD, user must be connected to internet. However, you can manage your previously installed plugins offline. Request you to try installing desired plugins after connecting to internet. Let us know if you still face this issue.

 

Hope this helps.

 

 

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New Here ,
Dec 04, 2019 Dec 04, 2019

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Merhaba,

İnternet bağlantım var zaten.

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Adobe Employee ,
Dec 04, 2019 Dec 04, 2019

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Hi there,

 

We are sorry to hear you are facing trouble accessing plugins in Adobe XD. In addition to what Shwetha has suggested, we would like to know a few more details like-

 

  • Are you working on an enterprise enviornment?
  • What is the OS & XD version of your machine? 
  • How you are connected to the internet through wire or WiFi?

 

Please try the solution mentioned in this article: https://helpx.adobe.com/in/xd/kb/issues-installing-xd-plugins.html

 and let us know if that helps.

 

Thanks,

Harshika

 

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New Here ,
Mar 10, 2020 Mar 10, 2020

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how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact solutions how can i install plugins?

i face the same issue that you are showing in above picture.

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New Here ,
Mar 16, 2020 Mar 16, 2020

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im connected to the internet through wifi but it still say "cant connect to internet toto discover plugins"

im using version 24. something or so and im on windows OS, but i dont know what an enterprise enviroment is

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Adobe Employee ,
Mar 16, 2020 Mar 16, 2020

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Hi Joshua,

 

Thank you for sharing the details asked. We have the current version of XD (28.1) available. Would you mind updating and let us know if that helps?

 

We'd be happy to help.

 

Thanks,

Harshika

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Adobe Employee ,
Apr 01, 2020 Apr 01, 2020

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Hi Joshua,

 

I would like to follow up with you if you need further assistance on this or the issue has been resolved. I would be happy to help.

 

Thanks,

Harshika

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New Here ,
Mar 10, 2020 Mar 10, 2020

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how i connect it with internet ? while my laptop is already connected with wifi. tell me the exact problems how can i install plugins?

i face the issue that you are showing in above picture. 

 

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Adobe Employee ,
Apr 01, 2020 Apr 01, 2020

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Hi Nadeem,

 

I am sorry for the delay in response. Would you mind telling me if you are still having issues installing plugins or the issue has been resolved?

 

I will try my best to help.

 

Thanks,

Harshika

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New Here ,
Oct 12, 2019 Oct 12, 2019

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Hello
Unfortunately, I can't install the plugin on adobe xd and it gives me the following error. Please help fix this issue

Adobe XD error.jpg

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Adobe Employee ,
Oct 13, 2019 Oct 13, 2019

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Hi Mrbugx,

 

Sorry that you're unable to install plugins in XD. Would you mind sharing the version of Adobe XD along with the OS version which you are using at the moment. Thanks. ^Atul

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New Here ,
Oct 14, 2019 Oct 14, 2019

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Adobe.XD.CC.v22.7.12.64Bit

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New Here ,
Oct 14, 2019 Oct 14, 2019

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adobe version : Adobe.XD.CC.v22.7.12.64Bit ------ windows 10 pro 64 bit

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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

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Thanks for sharing the details mrbugx. I'd recommend you to update to the latest version XD 23 using the steps mentioned here: - https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html and let us know if that helps.

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New Here ,
Oct 14, 2019 Oct 14, 2019

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sorry i update to the latest version XD 23 and using this but not fix ....

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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019

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Looks like in some cases, the plug-ins folder is not being created which results in errors when trying to install. To resolve, manually create folder called “plugins” at the following location: C:\Users\[Username]\AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState

 

Please let us know in case you need further assistance. 

 

Thanks,

Atul_Saini

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New Here ,
Dec 08, 2020 Dec 08, 2020

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Thanks @Atul_Saini this works for me

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New Here ,
Mar 23, 2020 Mar 23, 2020

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All you need to open your adobe xd there you see a button called HELP opent it . the you see sign in so sign in to adobe cloud then close your xd and shutdown your system and Reopen adobe xd and click on plugin button then it will run easily thanks me later   

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Adobe Employee ,
Mar 25, 2020 Mar 25, 2020

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Thanks Mobeen for sharing the solution that worked for you. This might help our customers in resolving the similar issue.

 

Thanks,

Harshika

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New Here ,
May 05, 2020 May 05, 2020

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Thank You So Much

 

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New Here ,
Sep 26, 2020 Sep 26, 2020

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Thanks...work

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New Here ,
Apr 22, 2020 Apr 22, 2020

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I created the folder but it's still not working

 

hoping to receive a response, thanks! 

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Adobe Employee ,
Apr 23, 2020 Apr 23, 2020

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Hi Kelz,

 

Sorry to hear you are facing trouble while installing plugins in XD and thanks for trying the steps. Would you mind telling us the region in which you are located? What is the OS and XD version of your machine?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Apr 28, 2020 Apr 28, 2020

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Hi, I am facing an issue with installing plugins as well. Please help. I am getting the big red error message.
Hoping for a speedy response. Thanks.

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