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[Crash/Load]-While modifying gradient direction causes crash in Adobe XD.

New Here ,
Feb 28, 2020

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When modifying the gradient direction of any shape (using that line that pops up on top of said shape) there's a brief pause where the program is unresponsive and then an immediate closing of the application. Upon rebooting the app, the dialog for the crash report does pop up.

 

My adobe xd version is 25.2.12 (x64),

oparetaing system is Windows 10 pro 64 bit.

My laptop configuration is cor i5 6th generation,

4gb ram,

graphics intel(R) hd graphics 520.

Dell Model-Latitude 3470.

 

Please help me. I also tried adobe xd version 22.2.12 it's not open my laptop.

 

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Crash on windows, Product performance

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[Crash/Load]-While modifying gradient direction causes crash in Adobe XD.

New Here ,
Feb 28, 2020

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When modifying the gradient direction of any shape (using that line that pops up on top of said shape) there's a brief pause where the program is unresponsive and then an immediate closing of the application. Upon rebooting the app, the dialog for the crash report does pop up.

 

My adobe xd version is 25.2.12 (x64),

oparetaing system is Windows 10 pro 64 bit.

My laptop configuration is cor i5 6th generation,

4gb ram,

graphics intel(R) hd graphics 520.

Dell Model-Latitude 3470.

 

Please help me. I also tried adobe xd version 22.2.12 it's not open my laptop.

 

<The Title was renamed by moderator>

Topics

Crash on windows, Product performance

Views

75

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Adobe Employee ,
Feb 28, 2020

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Hi Rasel,

 

Sorry to hear you are facing crash issues with XD. We have the latest version of XD (27.1.12.4) available. Would you mind updating XD to the latest version and let us know if that helps?

 

Thanks,

Harshika

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