• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

[Extensibility]-While installing plugin in XD it gives error "You're disconnected"

New Here ,
Jan 29, 2020 Jan 29, 2020

Copy link to clipboard

Copied

XD installation application plugin tips:

You're disconnected. Check your internet connetion.

install.png

 

<The Title was renamed by moderator>

TOPICS
Product performance

Views

1.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Jan 30, 2020 Jan 30, 2020

The device I use is Windows 10. I solved this problem yesterday.

solution:
I opened the Internet options, reset the settings to "Advanced", and then after the computer restarted, the Adobe XD plugin was installed normally.
Thank you.

😀

Votes

Translate

Translate
Adobe Employee ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

Hi Anogre,

 

We are sorry to hear you are having trouble installing XD. We would like to know a few more details like-

 

  • What is the OS and XD version of your machine?
  • How you are connected to the network?
  • Have you tried switching to a different network?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 30, 2020 Jan 30, 2020

Copy link to clipboard

Copied

The device I use is Windows 10. I solved this problem yesterday.

solution:
I opened the Internet options, reset the settings to "Advanced", and then after the computer restarted, the Adobe XD plugin was installed normally.
Thank you.

😀

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 03, 2020 Feb 03, 2020

Copy link to clipboard

Copied

Oh wow great to hear that and thank you for sharing the solution that worked for you. Please reach out to us in the future for any query related to XD. We would be happy to help.

 

Thanks,

Harshika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 03, 2021 May 03, 2021

Copy link to clipboard

Copied

How/ where do you open internet options?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 28, 2021 Jul 28, 2021

Copy link to clipboard

Copied

LATEST

Just use a vpn it will work.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 13, 2021 Jun 13, 2021

Copy link to clipboard

Copied

Hello Dears

Greetings 

 

I am facing the same problem I am using Catalina 10.15.7 and adobe xd 40.0.22.12 I have tried everything please help me...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines