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Font way smaller than it should be

Community Beginner ,
Dec 05, 2019 Dec 05, 2019

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So when I'm writing text in adobe xd and set it to 16, it's a lot smaller than 16 pixels. When I try to open the presets, it doesn't work, the menu is not clickable. 

 

Does anyone know how to fix this issue, it's driving me crazy..

 

I appreciate your help!

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Advisor ,
Dec 05, 2019 Dec 05, 2019

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do you mean assets preset of character style because XD font size does not have a drop-down /preset sizes menu? 

Vishu Aggarwal
Adobe Certified Instructor, Professional and Expert

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Community Beginner ,
Dec 13, 2019 Dec 13, 2019

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Hi Vishu

 

Thanks a lot for your response.

 

When I set the font to 16 its way smaller than 16px. I can't open the adobe xd presets, please see the attached screenshots for clarification.

 

I appreciate your help 🙂

Bildschirmfoto 2019-12-13 um 17.20.54.pngBildschirmfoto 2019-12-13 um 17.21.05.png

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

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Judging from your screenshots, this is correct appearance of a 16px Helvetica...

Unless you're zoomed in a lot or changed the size of your artboard (and not its name).

Here's mine for reference, also at 16px:

Schermafbeelding 2019-12-14 om 11.32.59.png

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

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The unavailable Preference menu is also no real problem. In fact, it's a bit stupid issue: Apple requires all aplications to show a Preference menu, whether or not the developer uses it. So doesn't Adobe XD have any preferences ? Yes, but they're under the Help menu (like the langauage preference). Yeah, I know – it's tedious how Apple and Adobe often handle their preferences in a very un-obvious manner...

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Community Beginner ,
Dec 14, 2019 Dec 14, 2019

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Hello Peter

 

Thanks a lot for your taking the time to help me 🙂

 

I understand but when I'm in preview mode, its not 16px. See the following screenshot. I changed the artboard to 1440 x 900 and put a website with 16px menu next to the preview:

 

Bildschirmfoto 2019-12-14 um 15.17.48.png

 

The "Home" on the preview is smaller for sure. But in my opinion it should be exactly the same.

 

Do you know, why this is happening?

 

I really appreciate your help 🙂

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Community Expert ,
Dec 14, 2019 Dec 14, 2019

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What kind of preview are you using ? I can't compare it with previews of my own configuration, if I can't see the full width of your previews. Please supply a screenshot which reveals the width of your artboard, and indicate the artboard's pixel size.

 

If your display isn't capable of showing a preview in its real pixel size, then a proportionally scaled version will fit into the preview window. And are you watching the original on a 1:1 scale ? If we can be sure of these aspects, then we can compare what's happening with the text size.

 

Try this setup: a landscape iPad (1024 x 768) in design and preview mode, lined up, with a 16 px Neue Helvetica:

Schermafbeelding 2019-12-15 om 00.26.29.png

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