Gradient markers are not aligning with the path/Shape in XD 33 version.

Sep 17, 2020

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Hello people, I have been using XD for almost 2 years now and there is a very annoying bug that has occurred on my software for the past 2 days.

 

For some reason, I could not use the gradient direction (the drag indicator for you to adjust the color shades) and this applies for both radial and linear gradient settings.

 

I have tried everything, reinstalling XD, reinstalling Adobe CC, etc. and nothing seems to help (except for formatting my PC). It just recurred as usual.

 

Can anyone please help me on this issue?

 

Screenshot (1542) is taken when I tried to select Gradient, and Screenshot (1543) was what happened after that. The gradient indicator should be in the Path itself isn't it? 😞

 

<The Title was renamed by moderator>

 

Hi there,

 

Thank you for reaching out and using Adobe XD. It looks like you're facing the similar issue mentioned here: https://twitter.com/koryua_/status/1305953647373807629 If so, then this is known bug and the we have already reported this to the team. The bug is logged and they are working on it to fix the issue. We will update you if we hear anything from the team.

 

Thanks for reporting the issue and sorry for the inconvenience.

 

Thanks,

Harshika

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Gradient markers are not aligning with the path/Shape in XD 33 version.

Sep 17, 2020

Copy link to clipboard

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Hello people, I have been using XD for almost 2 years now and there is a very annoying bug that has occurred on my software for the past 2 days.

 

For some reason, I could not use the gradient direction (the drag indicator for you to adjust the color shades) and this applies for both radial and linear gradient settings.

 

I have tried everything, reinstalling XD, reinstalling Adobe CC, etc. and nothing seems to help (except for formatting my PC). It just recurred as usual.

 

Can anyone please help me on this issue?

 

Screenshot (1542) is taken when I tried to select Gradient, and Screenshot (1543) was what happened after that. The gradient indicator should be in the Path itself isn't it? 😞

 

<The Title was renamed by moderator>

 

Hi there,

 

Thank you for reaching out and using Adobe XD. It looks like you're facing the similar issue mentioned here: https://twitter.com/koryua_/status/1305953647373807629 If so, then this is known bug and the we have already reported this to the team. The bug is logged and they are working on it to fix the issue. We will update you if we hear anything from the team.

 

Thanks for reporting the issue and sorry for the inconvenience.

 

Thanks,

Harshika

TOPICS
Product performance

Views

207

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Sep 17, 2020 1
Sep 17, 2020

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And to be more precise, I cannot drag the indicator properly, it's like ran off from the path itself and the direction of the color shades do not make sense anymore

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Sep 17, 2020 1
Adobe Employee ,
Sep 17, 2020

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Hi there,

 

Thank you for reaching out and using Adobe XD. It looks like you're facing the similar issue mentioned here: https://twitter.com/koryua_/status/1305953647373807629 If so, then this is known bug and the we have already reported this to the team. The bug is logged and they are working on it to fix the issue. We will update you if we hear anything from the team.

 

Thanks for reporting the issue and sorry for the inconvenience.

 

Thanks,

Harshika

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Sep 17, 2020 1
Sep 17, 2020

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Which means I need to format my PC in order to use XD again? 😅😅😅

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Sep 17, 2020 0
Oct 28, 2020

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I have the same problem, what should i do besides waiting for the bug fix updates?

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Oct 28, 2020 0