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Participant
Feb 12, 2021 1:45 PM UTC
Answered

How to change the viewport value via keyboard?

Hi,

I'm new to Adobe XD.  I'm facing problem which is I cannot change the value of the viewport through the keyboard and it has to be manually.  I mean, when entering a value for the viewport then press Enter the value doesn't change.  The only way to change the value is to grip viewport by the mouse and change up or down.  The version I have is 36.2.32.5 Starter.

Is it a technical problem ?

 

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Harshika Verma
Harshika VermaCorrect answer
Community Manager
Feb 25, 2021 12:04 AM UTC

Thnk you Harshika for trying to help.

I tried the steps but it didn't solve the issue. 

Is there another solution or this should be reported to the technical team ?


I am sorry for the delay in response. I would request you to please check if there are any pending system updates or graphic card driver update. 

 

If that helps, please reach out to us directly using this link: https://helpx.adobe.com/contact.html and initiate a chat with our assisted support so that they can remote into your system and see the root cause of the issue and help you.

 

Thanks,

Harshika

7 replies

Rishabh_Tiwari
Legend
Feb 12, 2021 6:09 PM UTC

Hi Azzam,

 

Thanks for reaching out. To change the viewport height, please change the value for "H". Let us know if that helps or if you need any further assistance.

 

 

Regards

Rishabh

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Participant
Feb 12, 2021 6:55 PM UTC

Thanks for the quick response.

I tried to change "H" but the page height is what changes instead of the viewport which is I want.

 

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Rishabh_Tiwari
Legend
Feb 15, 2021 11:55 AM UTC

I am so sorry for the confusion, please ensure that the Viewport height should be less than the H value and then try changing it. If it still doesn't work, please share a small video of what exactly is happening at your end?

 

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