How to transfer files from "Synced Files" to "Cloud Documents"?

New Here ,
Jan 21, 2019

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I'm trying to view my files in the Adobe XD mobile app (iOS) but it's saying that I don't have any files up in the cloud even though I've saved my file in XD in the "Creative Cloud Files." Upon checking the website, it isn't in my Cloud Documents but it is in my Synced Files. How do I transfer them to Cloud Documents so I can view them in my phone?

Screen Shot 2019-01-22 at 14.40.06.png

As you can see, the Creative Cloud app tells me that all files are up to date but....

Screen Shot 2019-01-22 at 14.41.39.png
My files ARE in the "Synced Files" tab though.

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1 Correct Answer

Adobe Employee , Jan 22, 2019
Atul_Saini Adobe Employee , Jan 22, 2019
Hi Helenac,Thanks for using Adobe XD and sharing the screenshot to describe this issue. Please launch Adobe Creative Cloud folder on your machine, launch the synced XD document, once its open in Adobe XD, please save it as Cloud Document.Please watch this quick video to understand it better:-Cloud Documents for XD Mobile v01 - YouTube you may skip to 1:36s to get to the topic. For more information please check this link: - Cloud documents in XD Please update this discussion in case you need furt...

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Adobe Employee ,
Jan 22, 2019

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Hi Helenac,

Thanks for using Adobe XD and sharing the screenshot to describe this issue. Please launch Adobe Creative Cloud folder on your machine, launch the synced XD document, once its open in Adobe XD, please save it as Cloud Document.

Please watch this quick video to understand it better:-Cloud Documents for XD Mobile v01 - YouTube you may skip to 1:36s to get to the topic. For more information please check this link: - Cloud documents in XD

Please update this discussion in case you need further assistance.

Thanks,

Atul_Sani

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