Latest update has broken Document Assets / Character Styles? XD 34.0.12

Explorer ,
Oct 21, 2020 Oct 21, 2020

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I've just updated my Adobe XD (34.0.12.33) on Mac OS Cataline (10.15.7).

 

Now the majority of the Character Styles don't work. They all worked fine yesterday and have done for the last week working on this project. But now after the update, if I highlight text on the Artboard and click through the Character Styles only certain ones change.

 

For example I have the same Font/Weight but in several sizes (72, 60, 48, 36, 30, 24, 18, 16, 14, 12, 11) ...only 2 (30 + 60) actually change anything!

Is anyone else experiencing this issue?

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correct answers 1 Correct Answer

Adobe Employee , Oct 21, 2020 Oct 21, 2020
Hi All,   Thankyou for your patience. It looks like the bug is fixed in XD 36.0 version. Could you please check and confirm if you're still experiencing the issue? If yes, then I would request you to please continue using the workaround- "If you are using a character style where font size is in decimal, please delete it and recreate the character style with font size in whole number instead of decimals and check if that works. " and share the below-asked details with us.   Collect the logs using...

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hi Stephen,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD.
  2. Is this happening on a specific file or multiple files?
  3. Is this happening with a specific font or multiple fonts?
  4. Please share a small video of the workflow and what exactly is happening.

 

We're here to help, just need more information.

 

Regards

Rishabh

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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Hey!

 

1. Version is in the above comment - Adobe XD (34.0.12.33)

2. Multiple Files

3. Multiple Fonts

4. I can't share a video as I'm covered by NDA. I will try and create a video later with different assets.

 

Cheers,

Steve

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Hey Steve,

 

Thanks for sharing the info. Are you facing the similar issue described here in the video of this post: https://community.adobe.com/t5/adobe-xd/adobe-xd-character-styles-problem/m-p/11522239?page=1#M38680?

 

We will try our best to investigate on the issue.

 

Thanks,

Harshika

 

 

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Explorer ,
Oct 21, 2020 Oct 21, 2020

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Hey, yeah that looks like the same issue to me!

 

Bizarrely I have 2 different fonts and both only change on the versions that are 30px and 60px.

 

At least I know I'm not going crazy now. Thanks for all the quick responses 🙂 

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New Here ,
Oct 20, 2020 Oct 20, 2020

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Hey. Since the update, character styles are buggy. I start writing a text then I try to apply the style from the character style panel, but it does nothing. (Windows 10)

 

Any idea what's causing this? Thanks!

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi Alexandra,

 

Sorry to hear about the trouble. Could you please share a few more details like:

 

  1. The version of XD.
  2. Is this happening on a specific file or multiple files?
  3. Please share a small video of the workflow and what exactly is happening.

 

We're here to help, just need more information.

 

Regards

Rishabh

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New Here ,
Oct 20, 2020 Oct 20, 2020

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Hey Rishabh!

 

It's version 34.0.12.

Seems like it works fine on other files (tested just 2)

Workflow vid: https://www.youtube.com/watch?v=M-u2qcFBQbM

 

Thanks for looking into it, cheers.

Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Thanks for confirming that. In order to reproduce this, we'll need to identify the root cause of why it's happening on that specific file. Could you please check if it's happening with multiple fonts or a specific font? If it's happening with a specific font, please share the font details and also please check if the behaviour is same using that specific font on a different file. 

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Hi Rishabh,

 

I'm having the same issue as everyone else on here. Tried not using decimals but that didn't work either, the character styles just aren't appying. I don't see a solution after reading through many of these, can you please advise?

 

Thanks,

Binay

 

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New Here ,
Oct 21, 2020 Oct 21, 2020

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Hi XD Team,

 

As the subject says - clicking on character styles does not apply the style to the text anymore. Please help! I'm working on a huge project and it'd be a hassle to apply the attributes manually to the text.

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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  • Hi All,

 

Thankyou for your patience. It looks like the bug is fixed in XD 36.0 version. Could you please check and confirm if you're still experiencing the issue? If yes, then I would request you to please continue using the workaround- "If you are using a character style where font size is in decimal, please delete it and recreate the character style with font size in whole number instead of decimals and check if that works. " and share the below-asked details with us.

 

 

Thanks,

Atul_Saini

 

PS: Merged Conversation. Marked as correct only to Highlight.

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Community Beginner ,
Oct 22, 2020 Oct 22, 2020

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After saving character styles to the library, I can no longer click on them to appy the styles to a selected text element. Right clicking and selecting "apply character styles" does not do anything either.

For whatever reason, this only happens for the first six styles, after which clicking on the character style does as expected. This happens in both grid and list view. Very frustrating.

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Community Beginner ,
Oct 23, 2020 Oct 23, 2020

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I updated XD this morning when all of a sudden I couldn't apply styles to texts anymore. Turns out the app can't interpret decimals in styles anymore, according to the technical support. Also because you can't open any XD files in older versions(!), I now have to reassess and change all my styles in a huge project and have to tell the developers which em to you use for all styles. Manually.

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Adobe Employee ,
Oct 23, 2020 Oct 23, 2020

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Hi there,

 

We're so sorry to hear about the trouble. I understand your concern and I agree this should have not happened however I'd like to assure you that we are working on it. We have already logged the bug and escalated this to the Engineering team and they are working on it. Meanwhile, please try the suggestions shared here: https://community.adobe.com/t5/adobe-xd/latest-update-has-broken-document-assets-character-styles-xd...

 

Regards

Rishabh

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New Here ,
Nov 30, 2020 Nov 30, 2020

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Any update? This is such a silly bug-- but also affects so many projects that it makes me question the viability of the tool.

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Explorer ,
Oct 23, 2020 Oct 23, 2020

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Hey @Atul_Saini  just to confirm it is the decimal line-height that causes the issue. Which is ok and I can work around.

 

The only thing I would add is that, I never used decimal values until recently but as our devs prefer to use decimal CSS line-hieght values, like `1.2` etc I changed so everything was aligned (and I could just tell them what the conventions were). So might be good if this was resolved in a future release? But nothing urgent I guess, thanks for the quick replies, advice and fix!

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Community Beginner ,
Oct 30, 2020 Oct 30, 2020

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This is exactly the issue. I modified the font size of the character styles which weren't working (all of them had decimal values) to be non-decimal, and the character styles now work. I hope they patch this ASAP.

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Community Beginner ,
Oct 25, 2020 Oct 25, 2020

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Currently, the character styles panel is still broken. A majority of the styles will not apply to text when clicked on. No idea why it does this, but it is an absolutely breaking bug that greatly hinders my ability to work. This is a basic feature of XD and not being able to use it is extremely problematic. When can we expect a fix?

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi Steven,

 

Sorry to hear that. We understand how frustrating it could be. There is already a bug logged for the issue and the team is investigating on it. You will definitely see the improvements in the future releases of XD. In the mean time, please try the workaround suggested in the correct answer to this post.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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Updated today hoping to be able to use XD for work again only to find that the character styles are still not working as they should. I'm extremely disheartened as our company has gotten a new project and if it fixed this week I will have to seek out another UI design solution.

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi Steven,

 

We apologize for the inconvenience. The team is still investigating on the issue. I would suggest trying the workaround mentioned in the correct answer to this post in the meantime and see if that helps.

 

We will share the updates here as soon as we hear anything from the team.

 

Thanks,

Harshika

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Community Beginner ,
Oct 27, 2020 Oct 27, 2020

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Hi!
As written in the subject, text styling is no more working. It works before, did XD update, works no more (not even surprised btw, typical adobe thing). Uninstall, install, same. Just wasting my time, again and again and again.

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New Here ,
Oct 30, 2020 Oct 30, 2020

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Hi, 

 

I'm also having the issue of text styles no longer working. I tried recreating them, but still nothing. They have no decimal points. 

 

When will this be fixed??

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Community Beginner ,
Nov 01, 2020 Nov 01, 2020

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The latest update to XD 34.1.12.9 broke the character styles. It has stopped working and just won't apply. Even after the computer restarts.

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