• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

<Locked>Adobe XD is white screen and stuck. I dont know what happened. It was working good till yesterday. Now I have two reports.

New Here ,
Jul 19, 2019 Jul 19, 2019

Copy link to clipboard

Copied

1. Source

Adobe XD

Summary

Stopped working

Date

‎7/‎19/‎2019 8:03 PM

Status

Report sent

Description

Faulting Application Path: C:\Program Files\WindowsApps\Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte\XD.exe

Problem signature

Problem Event Name: MoAppCrash

Package Full Name: Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte

Application Name: praid:App

Application Version: 21.0.12.11

Application Timestamp: 5d261707

Fault Module Name: combase.dll

Fault Module Version: 10.0.18362.239

Fault Module Timestamp: b5f9adbd

Exception Code: e101000e

Exception Offset: 000000000003640a

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033

Additional Information 1: cdcb

Additional Information 2: cdcb1040b054ee92e628107625f319c5

Additional Information 3: b0d2

Additional Information 4: b0d2a2bdb8555b74890f7259b19a6140

Extra information about the problem

Bucket ID: 44d994cddac1335df5445915714bb3a1 (1532447721842783137)

2.

Source

Adobe XD

Summary

POFContextAppCrash

Date

‎7/‎19/‎2019 8:05 PM

Status

Report sent

Description

Adobe.CC.XD_adky2gkssdxte!App

Faulting Application Path: C:\Program Files\WindowsApps\Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte\XD.exe

Problem signature

Problem Event Name: POFContextAppCrash

Package Full name: Adobe.CC.XD_21.0.12.11_x64__adky2gkssdxte

Application name: praid:App

Application Version: 21.0.12.11

Error Code: 0xe101000e

Signature: e7eb4062f4ab5a9279691d7f2a1e9579

OS Version: 10.0.18362.2.0.0.256.48

Locale ID: 1033

Extra information about the problem

Bucket ID: 7361e16db84a8e8fcf921291854acd5c (2274901177991351644)

Views

282

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 19, 2019 Jul 19, 2019

Copy link to clipboard

Copied

LATEST

Locked: Duplicate Thread.

I will follow up with you on this thread: Adobe XD Freezes and not running.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines