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My Color Picker Not Working

New Here ,
Aug 01, 2018

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ezgif-4-df8f0a967c.gif

Please Help me...

My Adobe XD Color Picker Not Working like in the video.

How To Handle It???

Looks good to me, we will have to investigate further. Can you send me your Adobe ID, location, and phone number over a private message? To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

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My Color Picker Not Working

New Here ,
Aug 01, 2018

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Copied

ezgif-4-df8f0a967c.gif

Please Help me...

My Adobe XD Color Picker Not Working like in the video.

How To Handle It???

Looks good to me, we will have to investigate further. Can you send me your Adobe ID, location, and phone number over a private message? To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 01, 2018 0
Adobe Employee ,
Aug 02, 2018

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Hi Bagus,

From my cursory understanding of the issue, it looks like the issue could be resolved by updating the graphic drivers on your device. Can you try visiting the manufacturer's site and update graphic drivers on your computer? Let us know if you need more help.

Thanks,

Preran

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Aug 02, 2018 0
New Here ,
Aug 02, 2018

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This is My Laptop Specification

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Aug 02, 2018 0
Adobe Employee ,
Aug 02, 2018

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Looks good to me, we will have to investigate further. Can you send me your Adobe ID, location, and phone number over a private message? To send a private message, click my picture and use the Message button. We will get in touch with you for investigation.

Thanks,

Preran

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Aug 02, 2018 0