No scrollbar in the shared prototype link in XD.

New Here ,
Apr 28, 2020

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Hi. I've built a website wireframe in XD and when I share it, there is no scroll button and also the image is pixelated. Can you help with any suggestions?

 

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Product performance, Share or publish

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1 Correct Answer

Adobe Employee , Apr 29, 2020
Jagriti_Kashyap Adobe Employee , Apr 29, 2020
Hi Nicky,   Am afraid the scroll bar is not available in the published links in XD while the artboard is scrollable with the mouse wheel.  There is already a feature request for this, you can vote for it. Feature request link: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/34467730-show-scroll-bar-in-published-prototypes   Regards, Jagriti

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Adobe Employee ,
Apr 28, 2020

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Hi Nicky,

 

We are sorry to hear you are having trouble viewing the scroll bar in the prototype link. We would like to know if the scrollbar is not visible on the browser. Is it visible on the desktop preview in the XD app?

 

Coluld you please share the link with us so that we can check at our end?

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Apr 28, 2020

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Hi Harshika

 

Here is the link: https://xd.adobe.com/view/dc9e0a23-435b-441a-703a-a9c1aa518921-aaaf/screen/d3cc7250-4ced-47f5-959f-5...

 

It is not visible but can scroll with the mouse wheel. We are viewing it in Safari and Chrome.

 

Thanks

Nicky

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New Here ,
Apr 29, 2020

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Hi Harshika.

 

Did you have chance to look at this?

 

Thanks

 

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Adobe Employee ,
Apr 29, 2020

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Hi Nicky,

 

Am afraid the scroll bar is not available in the published links in XD while the artboard is scrollable with the mouse wheel.  There is already a feature request for this, you can vote for it. Feature request link: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/34467730-show-scro...

 

Regards,

Jagriti

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Adobe Employee ,
Apr 29, 2020

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Thanks, Jagriti for your response on the post and sharing the feature request here.

 

Sorry for the delay in response, Nicky. Please upvote the request shared by Jagriti.

 

Thanks,

Harshika

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Community Beginner ,
May 26, 2020

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Hi to all

Not being able to scroll on preview link seems to me like a bug more than a feature to add.

Is there any way to make a quicker fix rather than waiting for more votes?

Any idea of the date?

Thanks!

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Adobe Employee ,
May 26, 2020

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Hi Terry, 

 

Thanks for reaching out. I am afraid, we don't have a time frame by when this option will be available. However, I understand the criticality so I will share the feedback with the Engineering Team.

 

Regards

Rishabh

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Community Beginner ,
Jun 03, 2020

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Hi Rishabh

Thank you for your reply, any feedback from the engineering team?

If it is kind of hopeless, I'm afraid I have to re-do my whole prototype on another tool, I really would like to avoid this.

Thanks 

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Adobe Employee ,
Jun 03, 2020

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Terry, I understand it could be a piece of sad news, as I still don't have a time frame by when this will be available. We're so sorry for the delay.

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Community Beginner ,
Jun 03, 2020

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OK, thanks anyway!

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