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[Other]- Performance issues when using component states

Community Beginner ,
Jan 29, 2020

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With some files.. XD is so incredibly slow. The problem has existed for several versions.

Check Video for an example.. Its real time..

 

What can I do?

Simon

 

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Crash on windows, Product performance

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[Other]- Performance issues when using component states

Community Beginner ,
Jan 29, 2020

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With some files.. XD is so incredibly slow. The problem has existed for several versions.

Check Video for an example.. Its real time..

 

What can I do?

Simon

 

<The Title was renamed by moderator>

Topics

Crash on windows, Product performance

Views

370

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Adobe Employee ,
Jan 29, 2020

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Hi Simon,

 

We are sorry to hear you are having trouble using Adobe XD and thanks for sharing the video and it looks like your cloud document is not syncing as it shows X in the cloud sign. Would you mind confirming if you're using the latest version of XD (26)? If yes, please try the steps mentioned in this article: https://helpx.adobe.com/xd/kb/issue-saving-xd-file-creative-cloud.html

 

Let us know if that helps.

 

Thanks,

Harshika

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Adobe Employee ,
Jan 30, 2020

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HI Simon, 

 

We would like to follow up on this issue, if the issue has been resolved or not? If not, could you please confirm how many components are in the document that are dragging?

 

We will try our best to help.

 

Thanks,

Harshika

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Community Beginner ,
Feb 05, 2020

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Hi Harshika

 

Its not resolved. I'm using now the latest 26-Version. Also with 25-Version i had this problems. 

 

About dragging. The Component has around 20 unstances with multiple component-status;) And they are nested with components which have also multiple component-status :). I can send file if you want..

 

Simon

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Adobe Employee ,
Feb 06, 2020

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We are aware of issues with performance when using components and states, especially in the way that you have done. The team is working on several performance improvements to this feature and you should see that reflected in future updates. I apologize for the inconvenience meanwhile. 

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Explorer ,
Feb 03, 2020

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I had the same probelm, tried everything but nothing stopped it, dropped back to v25 to fix

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adhee_m LATEST
New Here ,
Aug 10, 2020

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Already half year since this issue posted here. with always the latest version of adobe XD,  i am still experiencing this issue. This has been painful roadblock for me and designers in my company in working on our projects. 

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