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Participant
June 2, 2020
Answered

Sharing XD Link Access Limit

Hello! 
I've created a public sharing link for a prototype in Adobe XD. The prototype will be used in a training course, and we want to know what's the limit or number of access to the link. 
For example, if 500 (or 10,000)  people click on the link at the same, will there be a problem? Will all of them be able to view the prototype? 
I know the Adobe Cloud was down last week, could something similar happen if a lot of people try to access the same prototype at the same time?

Ps. We're currently on a free plan, do we need to upgrade to ensure the link supports the concurrency?

Vertika GuptaCorrect answer
Community Manager
November 9, 2020

Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

15 replies

Participant
December 2, 2020

I solved it by deleting some unused shared links. 

 

Open adobe xd by starting without opening a file

Click Manage links

 

 

Get rid of any design shared link you don't need anymore

 

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Participant
October 11, 2021

thanks broo!

 

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Amal Johny
Participating Frequently
November 9, 2020

Hi Vertika,

I am also facing the issue. The XD says that Unlock unlimited shared links along with You've reached the capacity for link sharing with your plan. Upgrade to publsih more links and use premium features.

So what is the fix for this? Or should we upgrade to premium?

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Vertika GuptaCommunity ManagerCorrect answer
Community Manager
November 9, 2020

Hi There,

Yes, There are new changes to the starter plan. For the starter plan  Adobe XD is currently providing one active shared link and one active shared document with up to two co-editors.

Please visit https://www.adobe.com/in/products/xd/pricing/individual.html

 

Thanks, 

Vertika Gupta

Adobe XD

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Participant
November 24, 2020

Hi Vertika,

I also have the same problem as amalj41273566, but my plan is not a starter plan at all.

why this happend?

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Participant
November 9, 2020

we are facing this Issue can we can fix this ?

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Community Manager
June 2, 2020

Hi Paulina,

There are no restriction in sharing link in this covid time.

Any bar is not set to limit the the number of users you can share. 

Please let me know if you faced any issue apart from little performance impact.

 

Thanks,

Vertika Gupta

Adobe XD

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Participant
June 9, 2020

Thank you, so far we've had no problem. 

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