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transfer ownership of a file to a different account?

New Here ,
Apr 18, 2020

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Hi - first time poster and amateur XD user, appreciate any help.

Our designer created the files using Adobe account with HER account -- but we need the ownership of the files transferred to OUR adobe account. I want to take ownership of XD files so that we can continue to make updates to the XD files without breaking the existing URL links in the cloud becasue we have inserted those URLs across so much of our documentatio. I want to take ownership of that file so that I can make updates to that file in MY account and publish them to that SAME URL? Any ideas? Thank you!

Adobe Community Professional
Correct answer by Peter Villevoye | Adobe Community Professional

Well, that's not really an amateur question 🙂

As far as I can test and guess, it's not possible.

 

There's no obvious method to transfer a file (or its ownership) to another user.

One could pragmatically just be handed the physical files to become the new owner.

But then there's still that snag of not retaining the earlier shared links for reviews.

 

I tested some scenarios (don't mind the actual previews):

Original 'lives' in cloud of owner (A), with this shared URL:

Old URL:  https://xd.adobe.com/view/10ef6610-57df-42df-46e6-079de0775441-66de/

When the file is copied from the cloud to a local file, the shared URL goes blank !

New URL: https://xd.adobe.com/view/9c70c8d6-942f-416e-5bde-57120be4f689-ea41/

When the file is copied locally, the earlier shared URL is kept intact.

But when this file is opened by another user (B), the URL goes blank again.

New URL: https://xd.adobe.com/view/65babda5-9bbc-40d8-40fe-111b844d6d60-138b/

 

So there's no valid or sneaky way to keep the URL the same, I'm afraid.

Maybe when you're using a Team or Enterprise account, things are different ?

 

The only way to help your testers and reviewers, is to put up a comment with the new URL in the existing preview...

 

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transfer ownership of a file to a different account?

New Here ,
Apr 18, 2020

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Hi - first time poster and amateur XD user, appreciate any help.

Our designer created the files using Adobe account with HER account -- but we need the ownership of the files transferred to OUR adobe account. I want to take ownership of XD files so that we can continue to make updates to the XD files without breaking the existing URL links in the cloud becasue we have inserted those URLs across so much of our documentatio. I want to take ownership of that file so that I can make updates to that file in MY account and publish them to that SAME URL? Any ideas? Thank you!

Adobe Community Professional
Correct answer by Peter Villevoye | Adobe Community Professional

Well, that's not really an amateur question 🙂

As far as I can test and guess, it's not possible.

 

There's no obvious method to transfer a file (or its ownership) to another user.

One could pragmatically just be handed the physical files to become the new owner.

But then there's still that snag of not retaining the earlier shared links for reviews.

 

I tested some scenarios (don't mind the actual previews):

Original 'lives' in cloud of owner (A), with this shared URL:

Old URL:  https://xd.adobe.com/view/10ef6610-57df-42df-46e6-079de0775441-66de/

When the file is copied from the cloud to a local file, the shared URL goes blank !

New URL: https://xd.adobe.com/view/9c70c8d6-942f-416e-5bde-57120be4f689-ea41/

When the file is copied locally, the earlier shared URL is kept intact.

But when this file is opened by another user (B), the URL goes blank again.

New URL: https://xd.adobe.com/view/65babda5-9bbc-40d8-40fe-111b844d6d60-138b/

 

So there's no valid or sneaky way to keep the URL the same, I'm afraid.

Maybe when you're using a Team or Enterprise account, things are different ?

 

The only way to help your testers and reviewers, is to put up a comment with the new URL in the existing preview...

 

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Apr 18, 2020 0
Adobe Community Professional ,
Apr 19, 2020

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Well, that's not really an amateur question 🙂

As far as I can test and guess, it's not possible.

 

There's no obvious method to transfer a file (or its ownership) to another user.

One could pragmatically just be handed the physical files to become the new owner.

But then there's still that snag of not retaining the earlier shared links for reviews.

 

I tested some scenarios (don't mind the actual previews):

Original 'lives' in cloud of owner (A), with this shared URL:

Old URL:  https://xd.adobe.com/view/10ef6610-57df-42df-46e6-079de0775441-66de/

When the file is copied from the cloud to a local file, the shared URL goes blank !

New URL: https://xd.adobe.com/view/9c70c8d6-942f-416e-5bde-57120be4f689-ea41/

When the file is copied locally, the earlier shared URL is kept intact.

But when this file is opened by another user (B), the URL goes blank again.

New URL: https://xd.adobe.com/view/65babda5-9bbc-40d8-40fe-111b844d6d60-138b/

 

So there's no valid or sneaky way to keep the URL the same, I'm afraid.

Maybe when you're using a Team or Enterprise account, things are different ?

 

The only way to help your testers and reviewers, is to put up a comment with the new URL in the existing preview...

 

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Apr 19, 2020 0
Adobe Employee ,
Jun 22, 2020

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In addition to Peter response, we also have a uservoice request raised here: https://adobexd.uservoice.com/forums/353007-adobe-xd-feature-requests/suggestions/20173018-transfer-...

 

We would request you to please submit your feedback and upvote the request to add your voice.

 

Hope it helps.

 

Thanks,

Harshika

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Jun 22, 2020 0