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Unable to install Adobe XD and keep on getting repair error for CCDA on windows.

New Here ,
Apr 17, 2020

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Every time I open my pc adove creative cloud required repair why ?? can some one tell me the exact solution and reason behind it. - 

system detail-

 

windows 10 pro, home- 2020 updated

64 bit

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Unable to install Adobe XD and keep on getting repair error for CCDA on windows.

New Here ,
Apr 17, 2020

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Every time I open my pc adove creative cloud required repair why ?? can some one tell me the exact solution and reason behind it. - 

system detail-

 

windows 10 pro, home- 2020 updated

64 bit

Capture.PNG

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<The Title was renamed by moderator>

TOPICS
Download install and licensing, Product performance

Views

727

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Apr 17, 2020 0
Adobe Community Professional ,
Apr 17, 2020

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Do you have the Creative Cloud installed or just XD?

That message box looks like it is suggesting you don't have the Creative Cloud Desktop installed.
You might find the CC Cleaner Tool helpful.
https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

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Apr 17, 2020 2
New Here ,
Apr 17, 2020

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Yes I have installed creative cloud desktop and then install xd but see after repair creative cloud I have to install xd again every time.Capture.PNG

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Apr 17, 2020 0
Adobe Employee ,
Apr 20, 2020

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Hi Dhairya,

 

We are sorry to hear you're facing trouble installing Adobe XD. Would you mind switching to a different network? Please restart the machine and then try again?

 

Let us know if that helps.

 

Thanks,

Harshika

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Apr 20, 2020 0
Adobe Employee ,
Apr 27, 2020

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We would like to follow up on the issue. Would you mind confirming if the issue has been resolved or you need further assitance? We'd be happy to help.

 

Thanks,

Harshika

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Apr 27, 2020 0