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Dhairya gupta
Dhairya gupta
Participant
April 17, 2020
Question

Unable to install Adobe XD and keep on getting repair error for CCDA on windows.

  • April 17, 2020
  • 1 reply
  • 1197 views

Every time I open my pc adove creative cloud required repair why ?? can some one tell me the exact solution and reason behind it. - 

system detail-

 

windows 10 pro, home- 2020 updated

64 bit

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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1 reply

Sjaani
Community Expert
SjaaniCommunity Expert
Community Expert
April 17, 2020

Do you have the Creative Cloud installed or just XD?

That message box looks like it is suggesting you don't have the Creative Cloud Desktop installed.
You might find the CC Cleaner Tool helpful.
https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

    Dhairya gupta
    Dhairya guptaAuthor
    Participant
    April 17, 2020

    Yes I have installed creative cloud desktop and then install xd but see after repair creative cloud I have to install xd again every time.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    April 20, 2020

    Hi Dhairya,

     

    We are sorry to hear you're facing trouble installing Adobe XD. Would you mind switching to a different network? Please restart the machine and then try again?

     

    Let us know if that helps.

     

    Thanks,

    Harshika

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