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Unable to use Creative Cloud libraries in Adobe XD

Community Beginner ,
Jul 26, 2020

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我的XD库无法使用,每次都显示初始化失败。但是PS和其他yingyong我试用了链接给出的所有方式,包括使用清洁的创意工具重新安装应用都不行。

 

我再你们的帮助网站看到以下信息:“ Adobe工程组目前正在解决该问题。同时,在找到一个更为持久的解决方案之前,您可以利用以下的解决方法来使用这种功能。 

 

所以这应该是一个普遍问题,希望能够早日帮助解决,谢谢。

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Unable to use Creative Cloud libraries in Adobe XD

Community Beginner ,
Jul 26, 2020

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我的XD库无法使用,每次都显示初始化失败。但是PS和其他yingyong我试用了链接给出的所有方式,包括使用清洁的创意工具重新安装应用都不行。

 

我再你们的帮助网站看到以下信息:“ Adobe工程组目前正在解决该问题。同时,在找到一个更为持久的解决方案之前,您可以利用以下的解决方法来使用这种功能。 

 

所以这应该是一个普遍问题,希望能够早日帮助解决,谢谢。

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Jul 26, 2020 0
Community Beginner ,
Jul 27, 2020

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Snipaste_2020-07-27_14-46-46.jpgSnipaste_2020-07-27_14-45-51.jpg

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Jul 27, 2020 0
Adobe Employee ,
Jul 28, 2020

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Hi,

Is it not working just in Xd or in other Adobe applications as well? 
Could you please send a screenshot of Creative Cloud application -> Help -> About Creative Cloud application.

Thank you,
Mariia

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Jul 28, 2020 1
Community Beginner ,
Aug 04, 2020

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yes,just xd.Snipaste_2020-08-05_08-58-14.jpg666.jpg

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Aug 04, 2020 0
Adobe Employee ,
Aug 18, 2020

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Hi there,

 

Sorry to hear about the trouble. Could you please try the suggestion shared here: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

 

Let us know if this helps or if you need any further assistance.

 

Regards

Rishabh

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Aug 18, 2020 1