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Undo & Redo Disabled

New Here ,
Oct 19, 2016

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The undo and redo functions are disabled.  Can't seem to find a way to turn them back on.

Vic,

I was unable to use either function regardless what action was taken.  ie. after I drew a rectangle: the undo function was still disabled.  An old fashioned reboot this morning has seem to resolve my issue.

Thanks for your quick response.  

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Undo & Redo Disabled

New Here ,
Oct 19, 2016

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The undo and redo functions are disabled.  Can't seem to find a way to turn them back on.

Vic,

I was unable to use either function regardless what action was taken.  ie. after I drew a rectangle: the undo function was still disabled.  An old fashioned reboot this morning has seem to resolve my issue.

Thanks for your quick response.  

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Adobe Employee ,
Oct 19, 2016

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Hi Eric -

Can you give us some more information about what you're seeing?

Generally, as soon as you do an operation, the Undo menu item will be enabled, and will change to

something more specific - like after creating a rectangle, it will say "Undo Draw Rectangle".

- Vic

Adobe XD Team

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New Here ,
Oct 20, 2016

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Vic,

I was unable to use either function regardless what action was taken.  ie. after I drew a rectangle: the undo function was still disabled.  An old fashioned reboot this morning has seem to resolve my issue.

Thanks for your quick response.  

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Adobe Employee ,
Oct 20, 2016

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Hi Eric -

That's strange, but I'm glad it's working for you now. We'll keep our eyes open for anything that could cause such a problem.

Cheers,

Vic

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Community Beginner ,
Nov 28, 2016

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I'm having the exact same problem. Came here to check for a solution. I'm going to do a reboot and see what happens.

EDIT:
Rebooting worked for me as well.

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New Here ,
May 24, 2017

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It is a pain to have to do this every time.

Reboot fixes it for a short while. Is there a long term fix? I can't use it like this. I didn't have the problem with the previous version of XD

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Adobe Employee ,
May 24, 2017

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That's really strange, and I'm sorry to hear about it.

What version of XD are you running now?

Vic

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New Here ,
Jan 20, 2018

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hey there, I have the same issue, I am currently using the latest XD version and am working on windows 10.

I know it's kinda been a year later, But I hope you can help

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New Here ,
Jun 15, 2018

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Same issue here: I cannot press the undo or redo buttons.

Document is 1.7mb, 44 screens, XD v7.0.12

MacBook Pro (Retina, 15-inch, Mid 2014)

Processor 2.2 GHz Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

I have a few symbols created that won't update/propagate either. Feels like the file could be corrupt? Creating a new copied file helps for a bit, doing some testing now.

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New Here ,
Jul 23, 2018

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Same problem here. I am unable to do an UNDO or REDO with the latest Adobe XD update. This is not getting resolved with multiple reboots as well and my symbols dont update as well across canvases.

I use a Macbook Pro and my Adobe XD CC is 10.0.12.9, Creative Cloud Sync 3.0.3.6

Please advice!

Thanks,

Anantha

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New Here ,
Aug 22, 2018

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I'm having the same issue - worked to start with, now it's not feasible. Really frustrating. Such a basic facility that should function correctly.

@VickMitnik the friendly assistant who replied to the OP seems to have disappeared... anyone out there with a fix that doesn't involve a reboot?!

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Adobe Employee ,
Aug 23, 2018

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Can you try switching focus away from Adobe XD and then getting back to XD? Let us know if that worked. We are tracking this bug here. Copy Paste / Undo Redo are disabled – Adobe XD Feedback : Feature Requests & Bugs

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New Here ,
Jun 21, 2018

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¡Hi!

We continue to have this issue. It is not always possible to reboot the system as I run several other programs. I prefer to continue working risking myself to not being able to undo my last changes. It also affect functionality on copy/paste with shortcuts (CTRL+C, CTRL+V). It simply does not paste the item.

Running version 9.0.12.19 over Windows 10 Pro 1803.

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New Here ,
Jul 07, 2019

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I notice that happens when I open a Sketch file in XD. The Undo and Redo option becomes disabled.

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Adobe Employee ,
Jul 08, 2019

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Hi Brad,

Thank you for reaching out with your observation. I'd like to know the few more details like:

  • The OS and XD version of your machine.
  • Are you able to copy and paste smoothly?

Awaiting your response.

Thanks,

Harshika

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