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DesignTeam-SPS
Participant
Apr 22, 2020 5:33 AM UTC
Question

Unexpected textured background in XD shared link.

When I share a link for prototype and open it on the browser, Few backgrounds convert into the textured background for some odd reason.

Edit: I just realized when I switch to full-screen mode on the browser to view prototype, this bug appears with a textured background. 

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    7 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Apr 22, 2020 9:47 PM UTC

    Hi there,

     

    Thank you for reaching out and sharing the screenshot. Sorry to hear you're seeing some texture issues while previewing the link in browser.  We would like to know a few details to investigate the issue-

     

    • Could you please check if any blend modes are applied to this file in XD? 
    • Have you tried to open the link in any other browser?
    • Please share the link with us so that we can test at our end.
    • Is it showing fine in desktop preview?

     

    We will try our best to help.

     

    Thanks,

    Harshika

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    ChrisNEU
    Participating Frequently
    Jun 18, 2020 11:35 AM UTC

    Hello Harshika,

     

    unfortunately I'm facing the same problem.

    Two of my clients reported to me, that the background in the prototype is textured and almost transparent.

    In the screenshot you can see the problem. The beige background scrolling over the picture should cover it completely. But instead it shows these weird squares and pixels and it is almost transparent.

    Attached you find some screens, one from my client and a sequence how it should loook like captured from my screen.

    Thanks in advance for your support.

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    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    Jun 22, 2020 5:32 PM UTC

    Thank you for sharing the screenshot. Would you mind checking if the blend modes are applied or not? If not, is it possible for you to share the file with me over a private message?

     

    Note: Please share the url of this post for reference over a PM.

     

    We will try our best to help.

     

    Thanks,

    Harshika

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