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Participant
Dec 7, 2019 7:31 AM UTC
Question

XD : Linked assets are not updating

My files are saved locally, and I use two files - one for components, one for the pages. I have updated the asset in the components file. Then the "Update All (3)" is shown in the pages file, however, when I try to click it nothing is happening. The changes are not reflected and I still have the button there.

 

I have tried to restar the program, and my pc. I'm working in Windows. My XD is also up to date.

Also did try to update more components to 'refresh' the files, but only updated the button "Update All (4)" and when I click it, still nothing is happening

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7 replies

Petr Holusa
Inspiring
Dec 10, 2020 6:00 PM UTC

Same here! 

 

Each new version brings some strange buggy funcions.


1. I create cloud assets files with colors, everything is in panel like components, colors, fonts...

2. I check in creative cloud desktop that it is in cloud library

3. In new document I go to menu and click Link Document cloud assets.

4. Bottom blue panel said that assets are migrated but nothing to see.

 

I tried even link it on other computer via cloud document and same. Library is empty. 

 

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stefanschlatter
Participant
Dec 11, 2019 11:36 AM UTC

Hi,

I do have exactly the same issue. 2 files, one for components and one for the screen-designs. Both are cloud documents.

Sometimes I'm able to update each component separately, but it takes extremely long or XD is freezing and it's very time-consuming. I reinstalled XD and CC Cloud App (because I think there might be some problems with sync) in order to make sure I have the latest version, but that doesn't help either. The Update-Message disappears if I relink the file with the components in the components menu of the screen-design file but is not solving the issue.

Hope there is a way to fix this.

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stefanschlatter
Participant
Dec 11, 2019 11:40 AM UTC
Preran
Legend
Dec 11, 2019 8:37 PM UTC

Apologize for your experience. Would it be possible to upload your file to a shared location and share the URL with me over a private message for investigation?

 

Thanks,

Preran

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Ares Hovhannesyan
Community Expert
Community Expert
Dec 7, 2019 11:05 AM UTC

Can you share file to test as i can't reproduce your bug? Thank you

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aligaabAuthor
Participant
Dec 10, 2019 12:38 PM UTC

Hi, I'm afraid I won't be able to do that due to some restrictions. Is it really needed?

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Ares Hovhannesyan
Community Expert
Community Expert
Dec 10, 2019 4:31 PM UTC

Please create a new scratch project 9if possible) for testing and share . thanks

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