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Jess.Dillard
Jess.Dillard
Inspiring
January 25, 2021
Answered

White overlays become transparent in published prototype

  • January 25, 2021
  • 3 replies
  • 1255 views

I've found that Adobe occasionally renders white overlays/modals as transparent in published prototypes. This is an intermittent issue, and sometimes even reloading the screen loads the overlay. I did see this thread, but the user's fix did not work for me. Has anyone else experienced this?

      This topic has been closed for replies.
      Correct answer Jess.Dillard

      Adjusting the zoom from 100% as outlined in this post solved the issue for me. Adobe please note this is still a bug.

      3 replies

      Jess.Dillard
      Jess.DillardAuthorCorrect answer
      Inspiring
      January 26, 2021

      Adjusting the zoom from 100% as outlined in this post solved the issue for me. Adobe please note this is still a bug.

        monterxz
        monterxz
        Inspiring
        January 26, 2021

        This is a random issue that I only get for some old files. Reported here and here

        Jess.Dillard
        Jess.DillardAuthor
        Inspiring
        January 26, 2021

        Thanks, did you ever get a resolution to the second thread?

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 25, 2021

        Hi Jess,

         

        Sorry for the disappointment. Is it possible for you to share the screenshot of your prototype mode showing all the transitions and the right-side property panel so that we can check and understand better? I would also request you to please check if blend modes are applied to the design.

         

        I will try my best to help.

         

        Thanks,

        Harshika

        Jess.Dillard
        Jess.DillardAuthor
        Inspiring
        January 25, 2021

        Hi Harshika, 

         

        I cannot share a public screenshot of my design, and unfortunately, per my other post today, I also cannot PM it to you. Please let me know how best to proceed. Thanks. 

        HARSHIKA_VERMA
        Community Manager
        HARSHIKA_VERMACommunity Manager
        Community Manager
        January 25, 2021

        That's strange. You should be able to send me a private message as I am receiving from other people. Let me try to send you a private message and let me know if you receive it at your end.

         

        For immediate assistance, you may also contact our assisted support team using this link: https://helpx.adobe.com/contact.html and start a chat with them and they can remote into your machine and help you directly.

         

        Thanks,

        Harshika

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