Participant

Question

why i can't download plugins in adobe xd ?

7 replies
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hello,

i draw a design for my my website then i wanna export that to html , css and ... but when i go to plugins its show : something went wrong close the window and ... !

also i have internet.

please help me !

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Darwin5EB2

Participant

I installed and the icon doesn'tt appear on the plugins panel. I already unstalled and re install , I encounterd the same issue.

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Rishabh_Tiwari

Legend

Hi Darwin,

We're so sorry to hear about the trouble. Please try the suggestions shared here https://helpx.adobe.com/xd/kb/issues-installing-xd-plugins.html and let us know if this helps or if you need any further assistance.

Regards

Rishabh

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italosan

Community Expert

Hi, have you tried installing and installing Adobe XD again? Or did you check for new updates?

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uimohamadrzAuthor

Participant

yes, the program is up to date. also i unistall that and install again, but no difference

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Harshika Verma

Community Manager

Hi Mamalim,

Sorry to hear that you're unable to use XD plugins and getting the error message. Thank you for performing the initial troubleshooting procedure. I would like to know a few more details like:-

Is it happening with a specific plugin that you're trying to download or with any random plugin?
What is the OS and XD version of your machine?

Awaiting your response.

Thanks,

Harshika

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alisterblack

Inspiring

Discussion moved from Enterprise & Teams to Adobe XD

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