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Adobe AIR error

New Here ,
Sep 07, 2018 Sep 07, 2018

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When I tried to install/update Scratch 2, I get the following error message:

The application cannot be installed due to a certificate problem.  The certificate does not match the installed application certificate, does not support application upgrades, or is invalid.  Please contact the application author.

I have uninstalled Adobe AIR and then reinstalled it, but I still get the same error message. I am running Windows 7 currently.

What can I do to, so I can install Scratch 2?

Thanks,

Keith

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Air beta

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Adobe Employee ,
Sep 18, 2018 Sep 18, 2018

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Hi,

Thank You for reporting the issue.

The problem could be due to the different certificate used to package the application for version 2. Please uninstall any already installed older version of the application(Scratch) and then retry installing the latest version.

Thanks!

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