AIR 24 Windows - hard crashes to desktop

Report · Jan 05, 2017

I'm developing a game that's currently in early access. I released a new build yesterday, built against AIR 24, and Windows players are all of a sudden reporting sporadic hard crashes - i.e., the game just exits to desktop. No exception is being thrown. This has not been happening on the iOS or Mac builds, nor was it happening on the previous game build (which used AIR 22).

I don't have much else to offer at this point, as I haven't been able to reproduce it on my own yet -- but there are a growing number of reports. I'm currently planning on reverting to AIR 23, at least on Windows, to see if that fixes things.

Has anyone else seen this behavior? For what it's worth, this is a game built on Starling.

Also, are there any logs I can be looking at to help determine the cause of the crash?

(I posted this question in the AIR Beta forums as well, without realizing this forum existed. Sorry about that.)

Report · Jan 06, 2017

Definitely file a bug on this (https://tracker.adobe.com). Would be great to get reproducible steps (of course ) but getting a crash dump might be useful too.

Collecting User-Mode Dumps (Windows)