AIR 3.7.0.166 Sound Bug Crash APP without error

Report · Apr 12, 2013

Hello guys,

The last Adobe Air Mobile update gaves me a lot of head ake!

Im developing a multimidia APP, and since AIR was updated in my device, no more sounds is playing in the application.

It just crashes withou any error in Debug mode, and restarts. When i call Sound.play media function in any ocasion, it happens.

It seams that there is a REALLY BIG CONFLICT with the new AIR and Sound.play.

My references:

Im developing in Flash Builder 4.6, running Adobe AIR 3.7.0.166

on a Motorola Atrix MB860

with Android 2.2.2

To reproduce the bug just install any AIR APP with music controls, like this: http://coenraets.org/blog/air-for-android-samples/voice-notes-for-android/

APK: http://coenraets.org/android/VoiceNotes/VoiceNotes.apk with the 3.7.0.166 version of AIR, and try to reproduce the sound.

That application was running ok until the update. There is an textflow bug too, witch import only underline <u> and link <a> tag (no more bold <b> and italic <i>) from HTML, but compared to the sound crash this is nothing.

I insist that all this was running OK since the last update (i even run an backup version cause i think i was making any script error).

I´m looking hopelessly the LAST version before that last one so i can continue developing my application. With this error i canot do anything!!!!

If someone can help me where i can find it, id appreciate a lot!

Thanks

Report · Apr 12, 2013

I found AIR 3.6 here: http://labsdownload.adobe.com/pub/labs/flashruntimes/air/air3-6_android.apk

Installed, and everything works again!!!

100 kgs went out of my shoulders now... but, i wish Adobe fix that, cause no one will have AIR 3.6.

Report · Apr 13, 2013

Hi,

Thank you for your issue report. I tried with LG optimus v2.3.4 but the VoiceNote.apk is working fine runnng with Adobe AIR 3.7.0.166.
If possible, could you please try with some other device with same android version or different and see if it is reproducible for other device as well or it is device specific. This would help us to investigate the problem.

Regards,

Nimit

Report · Apr 14, 2013

Hello Nimit,

In that case what should i do?

Will Adobe debug that error or something like that?

Thanks

Report · Apr 15, 2013

Hi,

We are able to reproduce the issue but it looks to be Android v2.2.x specific, we're investigating the issue. The bug number for your refernece is https://bugbase.adobe.com/index.cfm?event=bug&id=3542336

Thanks for reporting.

-Nimit

Report · Apr 15, 2013

I am having the same issue, although cant find the bug opened on the bug base. can you please post the link so i can comment on it?

Report · Apr 15, 2013

Hi Lorenzo,

The bug number for your reference is https://bugbase.adobe.com/index.cfm?event=bug&id=3542336.

Thanks,

Nimit

Report · Apr 16, 2013

Hello karkara,

Could you please attach a sample application or a code snippet at https://bugbase.adobe.com/index.cfm?event=bug&id=3542336 to reproduce the issue. It'll surely help us in our investigations.

Regards,

Nimit

Report · Apr 16, 2013

Nimit, it is extremely easy to reproduce the issue.

Use an Android phone with Froyo (2.2)

var sound:Sound = new MyEmbeddedSoundClass();

sound.play();

Crash.

Report · Apr 16, 2013

The AIR 3.7 requirements page says that you need Android 2.3 or later. Will crashes under 2.2 be likely to get fixed?

Report · Apr 17, 2013

Hi Colin,

That'll depend on the investigations of the bug, at this moment we can't say anything. But yes, for Android - supported version is 2.3 and above.

-Pahup

Report · May 15, 2013

i have verified this also, the sound.play() issue crashes my app under 3.7 on the Nook Color. 3.6 works fine, 3.8 crashes as well. we would really love to keep supporting the nook and if this sound issue can be fixed quickly, we can get our app releases out on time

Report · May 28, 2013

Please try out the latest build available at http://labs.adobe.com/downloads/air.html, we've fixed the issue, please let us know how it goes.

-Nimit

Report · May 29, 2013

I verified this sound.play() issue. It crashes my app under the newest AIR SDK 3.8.590。

My phone is Haier i-710, with CPU SC8810. http://www.spreadtrum.com/en/products/basebands/view/sc8810

SC8810 maybe the most popular CPU in TD-SCDMA network at China.

Would please give me some advice?

Report · May 29, 2013

Sound Layer in Timeline will also crashed the App when load the swf in my APP.

Report · May 29, 2013

Could you please try once with the below code

		var mySound:Sound = new Sound(new URLRequest("asset/name.mp3"));
		mySound.play();

-Nimit

Report · May 29, 2013

05-29 19:59:00.896: I/DEBUG(3857): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***

05-29 19:59:00.896: I/DEBUG(3857): Build fingerprint: 'sprd/sprdroid_base/hsdroid:2.3.5/MocorDroid2.3.5/W12.20_P-17_20130107.155157:eng/test-keys'

05-29 19:59:00.896: I/DEBUG(3857): pid: 4130, tid: 4154 >>> air.com.baijie.learnhanzi <<<

05-29 19:59:00.896: I/DEBUG(3857): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000000

05-29 19:59:00.896: I/DEBUG(3857): r0 00000000 r1 afd46608 r2 00000000 r3 00000001

05-29 19:59:00.896: I/DEBUG(3857): r4 83195a94 r5 00006d00 r6 00000000 r7 00000017

05-29 19:59:00.896: I/DEBUG(3857): r8 2f8df18f r9 00003120 10 00323dd0 fp 00008ae0

05-29 19:59:00.896: I/DEBUG(3857): ip 00000000 sp 49995cc8 lr afd10e74 pc 8214b238 cpsr 60800030

05-29 19:59:00.896: I/DEBUG(3857): d0 454545656372756f d1 2e2e2e276a634b50

05-29 19:59:00.896: I/DEBUG(3857): d2 203334312020203a d3 6c20746f6e6e6163

05-29 19:59:00.896: I/DEBUG(3857): d4 5f2720657461636f d5 6f72646e61374e5a

05-29 19:59:00.896: I/DEBUG(3857): d6 6f43584d4f386469 d7 6165724336636564

05-29 19:59:00.896: I/DEBUG(3857): d8 0000000000000000 d9 3ff0000000000000

05-29 19:59:00.896: I/DEBUG(3857): d10 0000000000000000 d11 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857): d12 0000000000000000 d13 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857): d14 0000000000000000 d15 0000000000000000

05-29 19:59:00.896: I/DEBUG(3857): d16 5f534e4b52456574 d17 345f534e49707332

05-29 19:59:00.906: I/DEBUG(3857): d18 52454545584d4f49 d19 534e495f31534e4b

05-29 19:59:00.906: I/DEBUG(3857): d20 61446174654d385f d21 4b52624545456174

05-29 19:59:00.906: I/DEBUG(3857): d22 5f534e495f31534e d23 53616964654d3131

05-29 19:59:00.906: I/DEBUG(3857): d24 0000000000000000 d25 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857): d26 0000000000000000 d27 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857): d28 0000000000000000 d29 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857): d30 0000000000000000 d31 0000000000000000

05-29 19:59:00.906: I/DEBUG(3857): scr 60000013

05-29 19:59:01.026: I/DEBUG(3857): #00 pc 0014b238 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.046: I/DEBUG(3857): #01 lr afd10e74 /system/lib/libc.so

05-29 19:59:01.046: I/DEBUG(3857): code around pc:

05-29 19:59:01.056: I/DEBUG(3857): 8214b218 4810bd10 68004478 490fe7fa 68094479

05-29 19:59:01.056: I/DEBUG(3857): 8214b228 b1604788 23014a0d 447a7023 47906812

05-29 19:59:01.056: I/DEBUG(3857): 8214b238 6b4b6801 4a0a4798 6010447a 4809e7e8

05-29 19:59:01.056: I/DEBUG(3857): 8214b248 68004478 bf00e7e4 0102ef30 0104a884

05-29 19:59:01.056: I/DEBUG(3857): 8214b258 0104a880 0104a878 01023cc8 01028ece

05-29 19:59:01.056: I/DEBUG(3857): code around lr:

05-29 19:59:01.056: I/DEBUG(3857): afd10e54 02800016 08bd87f0 e5964000 e5967000

05-29 19:59:01.056: I/DEBUG(3857): afd10e64 e2144903 1a00000e e5965000 ebffee45

05-29 19:59:01.056: I/DEBUG(3857): afd10e74 e2055a02 e3853001 e1500003 0a000006

05-29 19:59:01.056: I/DEBUG(3857): afd10e84 e5865000 e1a00006 e1a01005 e3a02001

05-29 19:59:01.056: I/DEBUG(3857): afd10e94 ebfffea8 e1a00004 e8bd87f0 e3a00000

05-29 19:59:01.056: I/DEBUG(3857): stack:

05-29 19:59:01.056: I/DEBUG(3857): 49995c88 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995c8c 826efaaf /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995c90 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995c94 8276c953 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995c98 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995c9c 82145e97 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995ca0 8316e000

05-29 19:59:01.056: I/DEBUG(3857): 49995ca4 831a5e28

05-29 19:59:01.056: I/DEBUG(3857): 49995ca8 0000000a

05-29 19:59:01.056: I/DEBUG(3857): 49995cac 821d0869 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995cb0 83195a94

05-29 19:59:01.056: I/DEBUG(3857): 49995cb4 00006d00

05-29 19:59:01.056: I/DEBUG(3857): 49995cb8 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995cbc 00000017

05-29 19:59:01.056: I/DEBUG(3857): 49995cc0 df002777

05-29 19:59:01.056: I/DEBUG(3857): 49995cc4 e3a070ad

05-29 19:59:01.056: I/DEBUG(3857): #00 49995cc8 00001000

05-29 19:59:01.056: I/DEBUG(3857): 49995ccc 821d5cdd /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995cd0 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995cd4 8316e000

05-29 19:59:01.056: I/DEBUG(3857): 49995cd8 00323dd0

05-29 19:59:01.056: I/DEBUG(3857): 49995cdc 002b6b98

05-29 19:59:01.056: I/DEBUG(3857): 49995ce0 82ded2d4 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995ce4 82ded320 /mnt/asec/air.com.baijie.learnhanzi-1/lib/libCore.so

05-29 19:59:01.056: I/DEBUG(3857): 49995ce8 00325ba0

05-29 19:59:01.056: I/DEBUG(3857): 49995cec 00009b98 /system/bin/app_process

05-29 19:59:01.056: I/DEBUG(3857): 49995cf0 00008124 /system/bin/app_process

05-29 19:59:01.056: I/DEBUG(3857): 49995cf4 00001074

05-29 19:59:01.056: I/DEBUG(3857): 49995cf8 4278f500

05-29 19:59:01.056: I/DEBUG(3857): 49995cfc 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995d00 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995d04 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995d08 00000000

05-29 19:59:01.056: I/DEBUG(3857): 49995d0c 3ff00000

SC8810, Android 2.3.5

Report · May 29, 2013

Could you please share the sample application you are using to reproduce the crash.

-Nimit

Report · May 29, 2013

https://www.dropbox.com/sh/0rpqrfetmfdm4j2/lL9TE_IaHj

Thanks for your response. The files in the folder are the .fla and code in my App.

Report · May 30, 2013

I tried with your application and everything is working fine. Looks like it is specific to the device you are using. Could you please give a try on any other device.

-Nimit

Report · May 30, 2013

Yes, you are right. It works fine on some phone with Qualcomm Chipsets.

But my question and report are that it crashed on the phone which I specified, SC8810, Android 2.3.5. I also emphasized that it is one of the most popular chipsets in CMCC (China Mobile Communications Corporation) network.

I think it is a serious compatibility issue, please focus on it. Thanks.

Report · Jun 05, 2013

Hi Guys

I have the same issue

Samsung i9003 android 2.2

So I cannot understand

Does Adobe support android lower than 2.3?

Does I need add opengl 2 es requiements to the android manifest?

Tech-specs said that 2.3 is mimum supported android http://www.adobe.com/products/air/tech-specs.html

Android

ARMv7 processor with vector FPU, minimum 550MHz, OpenGL ES 2.0, H.264 and AAC HW decoders
Android™ 2.3 and above
256MB of RAM

But next link http://goo.gl/EikY1

"Note: The runtime requires a minimum SDK version greater than 8. You should ensure that the Manifest includes ."

And android:minSdkVersion="8" is a Android 2.2.x

http://developer.android.com/guide/topics/manifest/uses-sdk-element.html

And what about opengl 2ES?

Is it strong requirement? Do I need to add opengl 2 es request to the android manifest?

Thanks

Report · Jun 05, 2013

Which AIR SDK version you are using? Could you please try out with latest build available at http://labs.adobe.com/downloads/air.html. Please let us know how it goes.

Regards,

Nimit

Report · Jun 05, 2013

I used 3.7 sdk

on 3.6 all was ok

I will check bug with last build when it will possible

What about questions?

"

Does Adobe support android lower than 2.3?

Does I need add opengl 2 es requiements to the android manifest?
"