AIR Install Error Win 7
Hello,
I'm starting to notice a common problem with Win7 and Adobe Air installation - I had no problems with this issue on my home laptop that runs the same OP but I'm running out of options on my desktop. Please help...
I am getting the "Error installing. Make sure you have administrative privileges" Error whenever I try to install or uninstall Adobe Air - even though I have ALL privileges.
To uninstall Adobe AIR, I used the .zip file attached by Chris Campbell and that seemed to work fine - but I still can't install it!
I Saved the AIR installer on my desktop and chose Run As Admin - also tried to run it under different Compatibility modes with absolutely no luck.
I downloaded CCleaner and did everything in there to fix registry issues, etc. - I ran Microsoft FIX IT and the first time I ran it, it identified Adobe AIR as an install issue and claims it fixed it - but I obv still can't install it and now whenever I run the FIX IT, Adobe AIR doesn't even show as an option to Fix.
I tried to bypass installing AIR and just install my program but then I get something with Error #0.
I also shut off my anti-virus and windows firewall and installing - did not work..
I have also restarted my computer multiple times throughout troubleshooting to make sure changes fully incorporated...
Here is what my Install Log is telling me:
[2011-12-21:11:51:09] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:51:09] Commandline is:
[2011-12-21:11:51:09] No installed runtime detected
[2011-12-21:11:51:11] Relaunching with elevation
[2011-12-21:11:51:11] Launching subprocess with commandline c:\users\elizog~1\appdata\local\temp\air9398.tmp\adobe air installer.exe -ei
[2011-12-21:11:51:13] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:51:13] Commandline is: -stdio \\.\pipe\AIR_2468_0 -ei
[2011-12-21:11:51:13] No installed runtime detected
[2011-12-21:11:51:13] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-21:11:51:13] Installing msi at c:\users\elizog~1\appdata\local\temp\air9398.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:11:51:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:14] Rolling back install of c:\users\elizog~1\appdata\local\temp\air9398.tmp\setup.msi
[2011-12-21:11:51:14] Rollback complete
[2011-12-21:11:51:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:14] Runtime Installer end with exit code 7
[2011-12-21:11:51:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:15] Runtime Installer end with exit code 7
[2011-12-21:11:51:47] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:51:47] Commandline is:
[2011-12-21:11:51:47] No installed runtime detected
[2011-12-21:11:51:49] Relaunching with elevation
[2011-12-21:11:51:49] Launching subprocess with commandline c:\users\elizog~1\appdata\local\temp\air2607.tmp\adobe air installer.exe -ei
[2011-12-21:11:51:50] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:51:50] Commandline is: -stdio \\.\pipe\AIR_2192_0 -ei
[2011-12-21:11:51:50] No installed runtime detected
[2011-12-21:11:51:50] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-21:11:51:50] Installing msi at c:\users\elizog~1\appdata\local\temp\air2607.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:11:51:51] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:51] Rolling back install of c:\users\elizog~1\appdata\local\temp\air2607.tmp\setup.msi
[2011-12-21:11:51:51] Rollback complete
[2011-12-21:11:51:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:51] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:51:51] Runtime Installer end with exit code 7
[2011-12-21:11:51:52] Runtime Installer end with exit code 7
[2011-12-21:11:52:25] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-21:11:52:25] Commandline is:
[2011-12-21:11:52:25] No installed runtime detected
[2011-12-21:11:52:28] Relaunching with elevation
[2011-12-21:11:52:28] Launching subprocess with commandline c:\users\eliz oglesby\appdata\local\temp\airbac6.tmp\adobe air installer.exe -ei
[2011-12-21:11:52:28] Runtime Installer begin with version 3.1.0.4880 on Windows Vista x86
[2011-12-21:11:52:28] Commandline is: -stdio \\.\pipe\AIR_3992_0 -ei
[2011-12-21:11:52:28] No installed runtime detected
[2011-12-21:11:52:28] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-21:11:52:28] Installing msi at c:\users\eliz oglesby\appdata\local\temp\airbac6.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:11:52:28] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:52:28] Rolling back install of c:\users\eliz oglesby\appdata\local\temp\airbac6.tmp\setup.msi
[2011-12-21:11:52:28] Rollback complete
[2011-12-21:11:52:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:52:28] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:52:28] Runtime Installer end with exit code 7
[2011-12-21:11:52:29] Runtime Installer end with exit code 7
[2011-12-21:11:58:42] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:58:42] Commandline is:
[2011-12-21:11:58:42] No installed runtime detected
[2011-12-21:11:58:44] Relaunching with elevation
[2011-12-21:11:58:44] Launching subprocess with commandline c:\users\elizog~1\appdata\local\temp\air7cae.tmp\adobe air installer.exe -ei
[2011-12-21:11:58:46] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:11:58:46] Commandline is: -stdio \\.\pipe\AIR_524_0 -ei
[2011-12-21:11:58:46] No installed runtime detected
[2011-12-21:11:58:46] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-21:11:58:46] Installing msi at c:\users\elizog~1\appdata\local\temp\air7cae.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:11:58:46] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:58:46] Rolling back install of c:\users\elizog~1\appdata\local\temp\air7cae.tmp\setup.msi
[2011-12-21:11:58:46] Rollback complete
[2011-12-21:11:58:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:58:46] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:11:58:46] Runtime Installer end with exit code 7
[2011-12-21:11:58:47] Runtime Installer end with exit code 7
[2011-12-21:13:20:14] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:13:20:14] Commandline is:
[2011-12-21:13:20:14] No installed runtime detected
[2011-12-21:13:20:16] Relaunching with elevation
[2011-12-21:13:20:16] Launching subprocess with commandline c:\users\elizog~1\appdata\local\temp\air20ab.tmp\adobe air installer.exe -ei
[2011-12-21:13:20:21] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:13:20:21] Commandline is: -stdio \\.\pipe\AIR_6140_0 -ei
[2011-12-21:13:20:21] No installed runtime detected
[2011-12-21:13:20:21] Starting silent runtime install. Installing runtime version 3.1.0.4880
[2011-12-21:13:20:21] Installing msi at c:\users\elizog~1\appdata\local\temp\air20ab.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:13:20:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:13:20:21] Rolling back install of c:\users\elizog~1\appdata\local\temp\air20ab.tmp\setup.msi
[2011-12-21:13:20:21] Rollback complete
[2011-12-21:13:20:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:13:20:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:13:20:21] Runtime Installer end with exit code 7
[2011-12-21:13:20:27] Runtime Installer end with exit code 7
[2011-12-21:13:30:35] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:13:30:35] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -x1 http://red.mycoursepage.com/5/showcaseloader.air -- redJR00mycoursepageJR00comJR015JR01 1041779 392 0
[2011-12-21:13:30:35] No installed runtime detected
[2011-12-21:13:30:36] Invoking Application Installer for combined install
[2011-12-21:13:30:36] Launching subprocess with commandline C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://red.mycoursepage.com/5/showcaseloader.air -- redJR00mycoursepageJR00comJR015JR01 1041779 392 0
[2011-12-21:13:30:36] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:13:30:36] Commandline is: -runtime C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -withRuntime -url http://red.mycoursepage.com/5/showcaseloader.air -- redJR00mycoursepageJR00comJR015JR01 1041779 392 0
[2011-12-21:13:30:36] No installed runtime detected
[2011-12-21:13:30:36] Unpackaging http://red.mycoursepage.com/5/showcaseloader.air to C:\Users\Eliz Oglesby\AppData\Local\Temp\flaA803.tmp
[2011-12-21:13:30:38] Application signature verified
[2011-12-21:13:30:38] Unpackaging/validation complete
[2011-12-21:13:30:45] Converting unpackaged application to a native installation package in C:\Users\Eliz Oglesby\AppData\Local\Temp\flaCA63.tmp
[2011-12-21:13:30:45] Native installation package creation succeeded
[2011-12-21:13:30:45] Launching subprocess with commandline C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files\Showcase 5" -desktopShortcut -programMenu http://red.mycoursepage.com/5/showcaseloader.air
[2011-12-21:13:30:45] Relaunching with elevation
[2011-12-21:13:30:47] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2011-12-21:13:30:47] Commandline is: -stdio \\.\pipe\AIR_5532_0 -runtime C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files\Showcase 5" -desktopShortcut -programMenu http://red.mycoursepage.com/5/showcaseloader.air
[2011-12-21:13:30:47] No installed runtime detected
[2011-12-21:13:30:47] Unpackaging http://red.mycoursepage.com/5/showcaseloader.air to C:\Users\Eliz Oglesby\AppData\Local\Temp\flaD2DA.tmp
[2011-12-21:13:30:47] Application signature verified
[2011-12-21:13:30:47] Unpackaging/validation complete
[2011-12-21:13:30:47] Converting unpackaged application to a native installation package in C:\Users\Eliz Oglesby\AppData\Local\Temp\flaD442.tmp
[2011-12-21:13:30:48] Native installation package creation succeeded
[2011-12-21:13:30:48] Starting silent combined runtime and app install.
Installing runtime version 3.1.0.4880.
Installing app Showcase5.020F14101B17C697C75DF967A6D0AD909BCFBD44.1 version v1.01 to C:\Program Files\Showcase 5 using the source file at http://red.mycoursepage.com/5/showcaseloader.air
[2011-12-21:13:30:48] Installing msi at C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2011-12-21:13:30:48] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:13:30:48] Rolling back install of C:\Users\ELIZOG~1\AppData\Local\Temp\AIR9DC7.tmp\setup.msi
[2011-12-21:13:30:48] Rollback complete
[2011-12-21:13:30:48] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-12-21:13:30:48] Elevated install failed: error 0 2
[2011-12-21:13:30:48] Application Installer end with exit code 7
[2011-12-21:13:30:53] Application Installer end with exit code 7
[2011-12-21:13:30:53] Subprocess app installer failed (7)
[2011-12-21:13:30:53] Runtime Installer end with exit code 7
Please HELP! ![]()
