Can't install Adobe Air 2.0.3 on Snow Leopard

[qzh265]

Hi,

I upgraded Air from 1.5.x to 2.0.3, but failed with error #2038.

After that I have uninstalled the adobe air and did a re-installation, but got the same error again.

Anyone can help me with this problem?

Thanks

[qzh265]

Sorry I've forgot to attach the system details:

Macbook pro 15" with i5, Snow leopard 10.6.4.

[chris.campbell · Accepted solution]

Hi,

I'm sorry you're running into problems with the runtime installer.  Can you check to see if you have either of the following directories:

/User/[your username]/Library/Application Support/Adobe

/User/[your username]/Library/Application Support/Adobe/AIR

If so, please set the following directories to be owned by your UserId and not root.  Please let me know if that helped.

Thanks,

Chris

[qzh265]

Thank you chris, this works perfect!