Can't update AIR application on Windows XP service pack 3

Report · Oct 20, 2010

We've run into another AIR update issue with our AIR 2.0.4 sidecar product.

Our application uses the standard ApplicationUpdater.checkNow() method to look for and download updates. Just such an update was issued recently, and one of our team members has reported an issue attempting to download the new update on a Windows XP service pack 3 machine.

They are getting an Error 16818.

Thanks for any insight.

Report · Oct 22, 2010

Hi,

Error 16818 is "IO error while saving data to disk". Is there any way we could get the installer log from this machine? It might give us additional clues.

Thanks,

Chris